Senior Residential Support Worker - Children's Residential Home

SuperCare Residential; Eastbourne; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Private healthcare & GP access

Fully funded Level 3 & 5 quals

Career progression pathways

Gym membership contributions

Company events

Pension scheme

Annual leave

Free meals on shifts

Blue Light Card

Job summary

SuperCare Residential in Eastbourne is seeking a Senior Residential Support Worker to lead shifts in a registered children's home rated “Good” by Ofsted. You will support young people aged 4–16 with complex needs, promoting safety, trauma-informed care and positive outcomes.

Excellent benefits and career progression await in a caring, structured environment. You will work Day or Night shifts, with a 24/7 service ethos.

Qualifications

• Experience working with children and young people in a care setting.
• Level 3 Diploma in Residential Childcare (or equivalent).
• Strong safeguarding knowledge and professional boundaries.

Responsibilities

• Lead practice on shift, supporting the Team Leader to maintain safe and consistent care delivery.
• Support and guide Coaches during shifts, promoting accountability and high standards of care.
• Ensure care plans, risk assessments and PBS strategies are consistently followed.
• Respond appropriately to incidents and escalate safeguarding concerns.
• Support emotion regulation, behaviour management and daily routines.
• Build trusting, professional relationships with young people.
• Act as a key worker to help young people achieve positive outcomes.
• Contribute to care planning, reviews and outcome tracking.
• Support engagement in education, routines and activities.
• Maintain accurate records and regulatory documentation.

Skills

Experience with children

Residential childcare

Diploma Level 3 in Residential Childca

Safeguarding knowledge

Calm under pressure

Strong communication

Trauma-informed care

Lead junior staff

Flexible shifts

Education

Level 3 Diploma in Residential Childcare

Job description

Senior Residential Support Worker - Ofsted Registered Children's Residential Home

Job Title: Senior Residential Support Worker. Pay: £15.90- £19.87 per hour. Location: Eastbourne. Working Pattern: Day or Night Shifts Available.

About The Role:

In this role you will help young people become more independent and grow personally through various enjoyable activities within a safe environment. This is a truly rewarding opportunity where you have a fulfilling chance to positively influence the lives of vulnerable children and young people who have experienced trauma, instability and adversity.

As a Senior Residential Support Worker, you will play a vital role in creating a therapeutic, nurturing and structured environment where young people feel understood, supported and cared for within a Ofsted Registered Children's Home in Eastbourne, which is rated "Good".

You will work closely with Team Leaders and management to create a stable, nurturing and structured environment where young people feel safe, understood and supported to achieve positive outcomes.

The home is a 6 bed children's residential home supporting young people aged 4 to 16 with a range of complex and additional needs, including Autism Spectrum Disorder (ASD), ADHD, epilepsy, dysphagia and challenging behaviours. Some young people may be non-verbal and use communication methods such as PECS, Makaton or AAC devices.

Within this home, the young people are energetic, playful and love activities, therefore we are looking for compassionate, active and emotionally intelligent individuals who are committed to making a positive difference in the lives of young people.

What We Offer:

• Exceptional Hourly Rates, £15.90 - £19.87 Per Hour
• Private Healthcare and 24/7 GP Access with Vitality
• Fully Funded Level 3 and Level 5 Qualifications
• Clear Career Pathways with Higher Salaries
• Excellent Work Life Balance
• £40 per month Gym Membership Contributions / Fitness Classes
• Enhanced Maternity / Paternity / Adoption Packages
• Free Access to Flexible and Unlimited Therapeutic Support
• Birthday Paid Off
• Free or Subsidised Parking
• Enhanced Overtime Rates
• Company Bonus Scheme
• Free Meals on Every Shift including Snacks and Refreshments in Offices
• Blue Light Card Membership Included
• Company Sick Pay Policy (Above Statutory)
• Pension Scheme
• Frequent Company Events

About You:

• Experience working with children and young people
• Previous experience within residential childcare or a similar care setting
• Level 3 Diploma in Residential Childcare (or equivalent)
• Strong safeguarding knowledge and understanding of professional boundaries
• The ability to remain calm, regulated and solution focused under pressure
• Strong communication and interpersonal skills
• A trauma informed and child centred approach to care
• The ability to support and guide less experienced staff
• A commitment to delivering outstanding care and outcomes for young people
• Flexibility to work shifts including evenings, weekends and bank holidays

Key Responsibilities:

• Lead practice on shift, supporting the Team Leader to maintain safe and consistent care delivery
• Support and guide Coaches during shifts, promoting accountability and high standards of care
• Ensure care plans, risk assessments and PBS strategies are consistently followed
• Respond appropriately to incidents and elevate concerns in line with safeguarding procedures
• Support young people with emotional regulation, behaviour management and daily routines
• Build trusting, professional and therapeutic relationships with young people
• Act as a key worker, supporting young people to achieve positive outcomes
• Contribute to care planning, reviews and outcome tracking
• Support engagement in education, routines and meaningful activities
• Maintain accurate records, incident reports and regulatory documentation
• Promote trauma informed, child centred and therapeutic care approaches
• Contribute to reflective practice, team meetings and staff development
• Maintain a safe, clean and homely environment within the home
• Administer medication safely in line with training and policy
• Work flexibly across different homes within the service where required

Working Hours & Shift Patterns:

This home operates a 24 hour, 365 day service. You have the choice of working Day Shifts or Night Shifts. The shift patterns are as follows:

Day Shifts

• 1 day on, 2 days off (rolling rota)
• 07:30am - 10:30pm (15 hour shifts)

Waking Night Shifts

• 2 nights on, 2 nights off (rolling rota)
• 10:00pm - 08:0am (10 hour shifts)

Safer Recruitment

All roles are subject to Enhanced DBS checks, referencing and full safer recruitment procedures. If you are passionate about supporting children and young people to achieve positive outcomes and want to join a provider committed to outstanding care,

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