Senior Rent Officer

Michael Page; Greater London; On-site; GBP 30,000 - 39,000; Full time

Benefits offered by this job

Cycle-to-work scheme

Season ticket loan

Employee assistance programme

Monthly reflective practice sessions

Flexible working arrangements

Job summary

Michael Page is seeking a Senior Rent Officer in East London to manage rental accounts, ensure accurate rent collection, and support tenants with queries. The role focuses on maintaining efficient processes within the property department.

You will monitor payments, pursue arrears, prepare performance reports, and help implement rent management policies. Flexible working, cycle-to-work scheme, season ticket loan and employee assistance are offered.

Qualifications

• Experience in managing rental accounts or similar responsibilities.
• Strong attention to detail and organisational skills.
• Good communication skills to support tenants and liaise with colleagues.
• Familiarity with property-related regulations and guidelines.
• Ability to work effectively in a team and independently.

Responsibilities

• Oversee and manage rental accounts, ensuring all records are accurate and up to date.
• Monitor rent payments and follow up on arrears promptly.
• Support tenants with queries regarding rent and payment plans.
• Work closely with the property team to ensure smooth rent collection processes.
• Prepare reports and updates on rent collection performance for internal use.
• Assist in implementing policies related to rent management and collection.
• Collaborate with external agencies when necessary to support tenants effectively.
• Contribute to maintaining compliance with relevant regulations and guidelines.

Skills

Attention to detail

Organisational skills

Communication skills

Teamwork

Knowledge of property regulations

Job description

As a Senior Rent Officer, you'll focus on managing rental accounts and ensuring accurate and timely rent collection. Your role will help keep the property department running smoothly by maintaining efficient processes and supporting tenants with their rent-related queries.

Client Details

This organisation operates in the Housing sector and is based in East London.

Description

• Oversee and manage rental accounts, ensuring all records are accurate and up to date.
• Monitor rent payments and follow up on any arrears promptly.
• Support tenants with queries regarding rent and payment plans.
• Work closely with the property team to ensure smooth rent collection processes.
• Prepare reports and updates on rent collection performance for internal use.
• Assist in implementing policies related to rent management and collection.
• Collaborate with external agencies when necessary to support tenants effectively.
• Contribute to maintaining compliance with relevant regulations and guidelines.

Profile

• Experience in managing rental accounts or similar responsibilities.
• Strong attention to detail and organisational skills.
• Good communication skills to support tenants and liaise with colleagues.
• Familiarity with property-related regulations and guidelines.
• The ability to work effectively in a team and independently.

Job Offer

• An hourly rate of £22 to £28, dependent on the level of experience.
• Flexible working arrangements to suit your needs.
• Access to a cycle-to-work scheme.
• A season ticket loan to assist with commuting costs.
• An employee assistance programme for additional support.
• Monthly reflective practice sessions to enhance professional development.