Senior Remote Technical Support Engineer – LAMP/Web

Feedinkoo; United Kingdom; Remote; GBP 50,000 - 70,000; Full time

Job summary

Feedinkoo is seeking a Senior Technical Support Engineer to join their remote team in the United Kingdom. This role involves providing technical support for web applications on the LAMP stack, troubleshooting customer issues, and coordinating with engineering.

The ideal candidate will have extensive experience with Linux systems, AWS, and web server administration. Strong communication skills and a customer-focused attitude are essential to succeed in this dynamic environment.

Qualifications

• Experience using AWS EC2 and troubleshooting HTTP protocols.
• Understanding of web security and Linux system administration.
• Experience with Apache or Nginx and maintaining RDBMS servers.

Responsibilities

• Create and maintain test bench environments in a cloud.
• Coordinate with engineering for ongoing customer issues.
• Perform analysis and problem resolution for Zend product lines.

Skills

AWS EC2 web console and APIs

HTTP protocol

Apache or Nginx administration

Linux system administration

RDBMS servers (MySQL/MariaDB, Postgres, Oracle)

PHP programming

Bash shell scripting

Python programming

Java programming

JavaScript programming

Tools

Salesforce

Jira

Microsoft Office 365

Job description

Feedinkoo is seeking a Senior Technical Support Engineer to join their remote team in the United Kingdom. This role involves providing technical support for web applications on the LAMP stack, troubleshooting customer issues, and coordinating with engineering.

The ideal candidate will have extensive experience with Linux systems, AWS, and web server administration. Strong communication skills and a customer-focused attitude are essential to succeed in this dynamic environment.