Senior Remote Field Service Engineer - Mechanical

Honeywell Aerospace; Bournemouth; On-site; GBP 52,000 - 76,000; Full time

Job summary

Honeywell Aerospace is seeking an experienced Advanced Field Service Engineer - Mechanical to join the EMEAI Aero Technical Support team. You will investigate and resolve technical issues remotely, onsite, or via HUB support, building strong customer relationships across airlines, MROs, and OEMs.

The role focuses on mechanical and electro-mechanical products, requiring cross‑functional collaboration and travel across Europe.

Qualifications

• Ability to travel across Europe when required.
• Full right to work in the UK without sponsorship, and living within a commutable daily commute to our office.
• Excellent written and verbal communication skills, with the ability to collaborate across teams and operate independently with minimal supervision.
• Solid experience troubleshooting mechanical and electro‑mechanical systems on business, commercial, or military aircraft.
• Demonstrated experience in a customer‑facing role, with a strong focus on delivering high levels of customer satisfaction.

Responsibilities

• Single point of contact for assigned customers for Honeywell Aerospace products and/or system technical issues.
• Build and maintain strong customer relationships, initiating corrective actions to ensure satisfaction with Honeywell products and services.
• Provide multi‑disciplinary technical expertise (mechanical and avionics), and operational guidance to help customers achieve proficiency in operating and maintaining Honeywell products.
• Respond to telephone support cases from customers in real time.
• Provide on‑site field service support by deploying to customer aircraft locations to resolve complex technical issues as required and build relationships with assigned Airline Customers across Europe.
• Interpret and communicate technical support data; provide on‑the‑job training; act as liaison between Honeywell Aerospace and customer personnel.

Skills

Travel across Europe

Right to work in UK

Communication skills

Troubleshooting mechanical systems

Customer-facing

Education

Bachelor’s degree in aircraft engineering

Job description

Honeywell Aerospace is seeking an experienced Advanced Field Service Engineer - Mechanical to join the EMEAI Aero Technical Support team. You will investigate and resolve technical issues remotely, onsite, or via HUB support, building strong customer relationships across airlines, MROs, and OEMs.

The role focuses on mechanical and electro-mechanical products, requiring cross‑functional collaboration and travel across Europe.