Senior Recreation Assistant - Full Time - Ashbourne Leisure Centre

Freedom Leisure; East Midlands; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Company pension

Cycle-to-work

Staff membership

Employee Assistance Programme

Incremental annual leave

My Staff Shop benefits

Fully funded training and development

Insurance and savings schemes

Job summary

Freedom Leisure is seeking a Senior Recreation Assistant to help keep our leisure centres welcoming, clean and safe for all customers. You’ll contribute to delivering great customer service and support across our teams.

We provide full training, a clear career path, and a benefits package including pension, cycle-to-work, staff membership and development opportunities. Hours are 37 per week on a rota basis, including weekends.

Qualifications

• Ability to relate to customers of all ages and abilities.
• Well developed interpersonal skills.
• Team oriented and able to work across organisation boundaries.
• Flexible and able to follow instructions.
• Demonstrated passion and energy for the leisure industry.
• NPLQ qualification or training can be provided.
• DBS check to be carried out.

Responsibilities

• Ensure centres are welcoming, clean and safe for all customers.
• Training and career development opportunities will be provided.
• Support the delivery of services across the team.
• Work on a rota basis, including weekends.

Skills

Customer relations

Interpersonal skills

Team player

Flexible working

NPLQ qualification

Job description

Join the Energy at Freedom Leisure – Do Good Feel Good!

At Freedom Leisure, we’re all about positive vibes, great people and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools - but at the heart of it all, it’s our people who make the difference.

As one of the UK’s leading charitable leisure trusts, we’re proud of our mission of Improving Lives Through Leisure. We’re here to help communities live healthier, happier lives by making our centres welcoming, inclusive and accessible to everyone - because everyone deserves to feel good. We’re all about delivering amazing customer service with a smile - every single day. We create spaces where people feel at home, supported and inspired.

If you’re passionate about helping others and love creating great experiences, you’ll feel right at home with us. You don’t need to be an expert to get started - we’ll give you all the training and support you need. With over 130 centres across England and Wales, there’s loads of room to grow. Many of our team have built amazing careers doing what we love, helping customers day-to-day and making people feel good.

We’re proud to be a workplace where everyone is welcome, valued and supported to thrive - because when our team reflects the communities we serve, we all grow stronger together.

In the role as a Senior Recreation Assistant, you will be key to supporting all of our objectives and in many ways. This will start with ensuring our centres are welcoming, clean and safe environment for all of our customers.

A full training programme will be provided and for those that want to go further, we will work with you to develop a career path with us.

Hours: 37 hours a week, Monday - Sunday (rota basis)

Requirements

• An ability and understanding of how to relate to customers of all ages and abilities and also to all levels of staff
• Well developed interpersonal skills
• Team orientated approach, able to work across organisation boundaries and demonstrate interest and be supportive of the work of staff and colleagues
• To be able to work flexibly and understand instructions from managers
• Demonstrated passion and energy for the leisure industry
• NPLQ qualification or equivalent - training can be provided for suitable candidates
• Enhanced DBS check to be carried out

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?

• Company pension
• Cycle-to-work and car leasing tax-efficient schemes
• Discounted staff membership (including family members)
• Employee Assistance Programme: 24/7 confidential, independent and professional counselling
• Incremental annual leave entitlement
• My Staff Shop employee benefits scheme, offering discounts on cinema tickets, travel, high street e-vouchers, gift cards, days out, leisure activities and everyday spending
• Fully funded training and development, with career progression opportunities
• Various insurance and savings schemes

Salary: up to £24,867 per annum

Freedom Leisure is proud to be an equal opportunities employer.

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and we expect all staff and volunteers to share this commitment.