Lifeguard - Full Time - GL1 Leisure Centre

Freedom Leisure; Gloucester; On-site; GBP 15,000 - 25,000; Full time

Benefits offered by this job

Company pension

Cycle-to-work scheme

Staff membership discount

Employee Assistance Programme (EAP)

Job summary

Freedom Leisure is seeking a Lifeguard to ensure safe, clean, and welcoming pool facilities across our centres. You will supervise swimmers, respond to incidents, and promote a positive customer experience with a friendly approach.

The role is ideal for individuals who value teamwork, flexibility in shifts, and a commitment to health and wellbeing. Training is provided to support career development within our charitable leisure trust.

Qualifications

• NPLQ qualification or equivalent required.
• Strong customer service mindset with the ability to communicate clearly.
• Good interpersonal skills and a team player.
• Flexible and adaptable to shift patterns and varying workloads.
• Knowledge of water safety and duty of care expectations.

Responsibilities

• Provide lifeguard supervision to ensure safe, clean and welcoming facilities.
• Assist pool users and respond to emergencies following procedure.
• Deliver high-quality customer service and promote a positive atmosphere across the centre.

Skills

NPLQ qualification

Customer service

Interpersonal skills

Teamwork

Flexible and adaptable

Water safety awareness

Education

Lifeguard qualification (NPLQ)

Job description

Join the Energy at Freedom Leisure – Do Good Feel Good!

At Freedom Leisure, we’re all about positive vibes, great people, and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools—but at the heart of it all, it’s our people who make the difference.

As one of the UK’s leading charitable leisure trusts, we’re proud of our mission of Improving Lives Through Leisure. We’re here to help communities live healthier, happier lives by making our centres welcoming, inclusive, and accessible to everyone - because everyone deserves to feel good. We’re all about delivering amazing customer service with a smile—every single day. We create spaces where people feel at home, supported, and inspired.

If you’re passionate about helping others and love creating great experiences, you’ll feel right at home with us. You don’t need to be an expert to get started - we’ll give you all the training and support you need. With over 130 centres across England and Wales, there’s loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day-to-day and making people feel good.

We’re proud to be a workplace where everyone is welcome, valued, and supported to thrive—because when our team reflects the communities we serve, we all grow stronger together.

If you like talking to people, this is definitely the role for you. We understand that engaging with customers and colleagues is not as easy as it sounds and sometimes comes with experience. We will provide all the training needed to be a successful Lifeguard but we also believe that employing people from a mix of employment backgrounds can offer a wider benefit to our team, some of which might be in their first ever job and need more support from their colleagues.

In the role of Lifeguard, you will ensure the best levels of service are achieved for our customers through offering a friendly, clean and safe facilities.

We’re not looking for the next Duncan Goodhew but you will need to be able to swim competently. If you need extra coaching to get to the level needed to become a lifeguard, don’t worry as one of our excellent swim teachers will be able to support you to improve.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.

Hours: 37 hours per week, Monday - Sunday (rota basis)

• NPLQ qualification (training can be provided)
• An ability and understanding of how to relate to customers of all ages and abilities and also to all levels of staff
• Well developed interpersonal skills
• Team orientated approach, able to work across organisation boundaries and demonstrate interest and be supportive of the work of staff and colleagues
• To be able to work flexibly and understand instructions from managers
• Demonstrated passion and energy for the leisure industry
• Flexible and adaptable

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?

• Company pension
• Cycle-to-work and car leasing tax-efficient schemes
• Discounted staff membership (including family members)
• Employee Assistance Programme: 24/7 confidential, independent and professional counselling
• Financial advice
• Incremental annual leave entitlement
• My Staff Shop employee benefits scheme, offering discounts on cinema tickets, travel, high street e-vouchers, gift cards, days out, leisure activities and everyday spending
• Fully funded training and development, with career progression opportunities
• Various insurance and savings schemes

Closing date: 2nd October 2026

Salary: up to £24,519 per annum

Freedom Leisure is proud to be an equal opportunities employer.

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and we expect all staff and volunteers to share this commitment.