Senior Recreation Assistant

Better; Carlisle; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Pension schemes

Ride to work scheme

Discounted membership at our leisure

Join GLL Society and social events

Career pathways

Ongoing training and development

Job summary

GLL at Trinity Leisure Centre in Carlisle is seeking a Senior Recreation Assistant (Lifeguard) to lead a team, mentor lifeguards and help deliver staff training.

You will maintain a safe, clean environment, manage lone working, and handle customer enquiries with professionalism. NPLQ and First Aid are preferred, with additional Pool Plant Operators qualification desirable.

This role offers career development and benefits as part of the UK's largest leisure provider.

Qualifications

• Experience overseeing lifeguard teams and delivering staff training.
• Excellent communication and customer service skills.
• Reliable, proactive, and capable of lone working and key-holding responsibilities.

Responsibilities

• Oversee a team of lifeguards and mentor staff on shift.
• Maintain safety, cleanliness and readiness of facilities and equipment.
• Handle key-holding responsibilities and lone working as required.
• Provide excellent customer service and respond to enquiries professionally.

Skills

Team leadership

Communication

Customer service

Attention to detail

Education

National Pool Lifeguard Qualification (NPLQ)

First Aid Certificate

Pool Plant Operators qualification

Job description

Senior Recreation Assistant

Based:Trinity Leisure Centre

Up to 30 hours per week

Are you an experienced Recreation Assistant (Lifeguard) looking for the next step in your career? If so, this could be the opportunity for you. GLL is recruiting a Senior Recreation Assistant to work at Trinity Leisure Centre in Carlisle.

Whilst on shift, you’ll oversee a team of lifeguards, acting as a mentor and positive role model while supporting and delivering staff training where required.You’ll have excellent attention to detail, taking responsibility for maintaining a safe, clean and welcoming environment for our customers. This will include regular cleaning, basic maintenance, and the preparation of facilities and equipment to ensure they are ready for use.

The role will also involve key-holding responsibilities and periods of lone working, so you’ll need to be reliable, proactive and conscientious, with the confidence to take responsibility when required.

Excellent communication and customer service skills are essential, as you’ll often be the first point of contact for customers and will be expected to deal with enquiries in a professional and friendly manner.

Health and safety is at the heart of the role. You’ll be expected to maintain high operational standards at all times and attend regular pool training sessions to ensure your lifesaving and emergency response skills remain current.

Ideally, you’ll have your National Pool Lifeguard Qualification (NPLQ) with up to date NPLQ training records and a First Aid certificate. It is desirable that you also have a Pool Plant Operators qualification.

In return, we offer a range of benefits that you’d expect from the UK’s largest leisure provider:

• Pension schemes
• Ride to work scheme
• Discounted membership at our leisure centres
• The opportunity to join the GLL Society and have a say in how we’re run plus associated social events
• Career pathways
• Ongoing training and development to help you to be the best

All pay rates are subject to skills, experience, qualifications and location.

To be shortlisted for the role, internal applicants will need to demonstrate their commitment to GLL by becoming a Society member where eligible.

GLL is an equal opportunities employer.