Senior Receptionist — Fine-Dining Guest Experience

JKS Restaurants; City of Westminster; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Dining discounts

Retail discounts

Code App membership

Gym membership

Early wage access

Charity donations

Employee assistance

Financial advice

Wedding & New-born care

Career development

Staff events

Job summary

JKS Restaurants in London seeks a Senior Receptionist to ensure a welcoming first impression and exceptional guest experience from start to finish. You will manage reservations and inquiries across face-to-face, phone and email interactions in a high-end setting.

Join Gymkhana, part of the JKS group, and contribute to a renowned, award-winning restaurant portfolio known for fine dining and exceptional service.

Qualifications

• Experience in guest-facing roles in fine dining or hospitality.
• Strong communication and organisational skills.
• Ability to manage high-volume reservations and walk-ins.

Responsibilities

• Greet guests and create welcoming first impression.
• Manage reservations and walk-ins to maximise covers.
• Handle face-to-face, telephone and email queries professionally.

Skills

Guest reception

Reservation management

Customer service

Telephone & email etiquette

Diplomacy

Job description

JKS Restaurants in London seeks a Senior Receptionist to ensure a welcoming first impression and exceptional guest experience from start to finish. You will manage reservations and inquiries across face-to-face, phone and email interactions in a high-end setting.

Join Gymkhana, part of the JKS group, and contribute to a renowned, award-winning restaurant portfolio known for fine dining and exceptional service.