Senior Quality Specialist

JR United Kingdom; London; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A global biotechnology company is seeking a Senior Quality Specialist (Contractor) to support Market Quality. The role involves ensuring compliance with quality assurance processes and collaborating with various stakeholders to maintain high standards in distribution operations. Ideal candidates will have a strong background in life sciences and experience in quality management systems.

Qualifications

• Experience handling compliance issues from deviations or product defects.
• Proficient in using digital tools to enhance QA performance.

Responsibilities

• Support QMS processes including Deviations, CAPA, and Change Controls.
• Prepare QMS data reports/KPIs for inspections and governance meetings.
• Manage the International Quality inbox and respond to QA queries.

Skills

Organisational Skills

Time Management

Critical Thinking

Communication

Collaboration

Education

Bachelor's Degree in Life Sciences

Degree in Pharmacy, Chemistry, Medicine, Biology

Tools

Veeva

Microsoft Office

Job description

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Type of Role: Contract position, Inside IR35

Location: Hybrid (3 days on site in Paddington)

Department: Market Quality

Looking for opportunities with purpose, impact and possibilities? Our client, Vertex, is a global biotechnology company that invests in scientific innovation. As they grow their pipeline at pace, they are strengthening their reputation for creating transformative medicines for people with serious diseases.

The Senior Quality Specialist (Contractor) role supports Market Quality and is recognized as an expert internally in the principles and application of quality assurance and compliance.

This role supports GDP operations for all distribution activities within the global distribution network; key stakeholders include Operations QA, International Supply Chain, logistics, Geographic expansion in particular support to LATAM market quality & EEMEA (Eastern Europe, Middle East and Africa), QMS QA, Vendor Management & AIM QA.

Key Responsibilities:

• Take ownership and provide support on QMS processes (Deviations, CAPA & Change Controls) including Root Cause Analysis, Risk Assessment, Action completion, and timely closure of records.
• Support the intake, triage, and logging of deviations & distribution complaints into the Veeva electronic Quality Management System (VeeQMS).
• Liaise with relevant stakeholders to obtain full information to initiate investigation and root cause analysis as per Vertex procedures. Track completion and closure in a timely manner.
• Prepare materials for distributor sites to monitor performance on deviations, cascade information and follow up on outstanding items.
• Support both LATAM & EEMEA MQ team with distributor meetings and related support –
• Including distributors KPIs and follow up and close out of action items
• Creating list of actions for both external action items (distributors)
• Veeva actions and related follow ups to close actions on time
• Support MQ with SOP processing through Veeva
• Follow up actions linked to distributor gap assessment
• ~50% time dotted line to Associate Director, Market Quality LATAM
• Raise risks/issues with timelines and seek support in timely resolution.
• Support change control records as required and complete any quality actions assigned.
• Prepare relevant QMS data reports/KPIs on Deviations, CAPA, Change Controls and Effectiveness checks, for Affiliate QMRs, inspections, ad hoc data requests and other governance meetings.
• Support creation of, and update to, Quality Agreements with Vertex Affiliates and external vendors by; drafting using global templates, collation and amendment based on review comments, collection of approval signatures via DocuSign & upload to the VeeDMS system.
• File quality records according to Vertex records retention policy and procedures.
• Support internal audit or external audit programs and inspection readiness activities as well as tracking post-inspection readiness.
• Support GDP operational quality in gathering relevant documentation for disposition on temperature excursions.
• Support Self-Inspections, preparation, performance, and closure of deficiencies identified.
• Management of International Quality inbox (intake, triage, and timely responses to QA queries).
• Support the Responsible Person in the fulfilment of responsibilities associated with the license.
• Bachelor's Degree, preferably in life sciences or technical discipline
• Demonstrated experience with handling compliance issues, resulting from deviations or product defects.
• Excellent organisational and time management skills and able to demonstrate flexibility and adaptability.
• Able to prioritise workload, decisive thinker able to work within agreed timescales.
• Proactive approach and strong critical thinking skills.
• Excellent verbal and written communication skills with high Level of attention to detail.
• Utilises available digital tools and systems to enhance QA performance and efficiency.
• Knowledge of International GDP regulations.
• Ability to collaborate cross-functionally across all levels of the organization.
• Ability to drive results.
• Continuous Process improvement mindset.

Preferred Qualifications:

• Degree in pharmacy, chemistry, medicine, biology, or a related life science
• GDP & GMP work experience, or relevant comparable background.
• Experience with processing deviations and CAPA in an electronic QMS tool such as Veeva or equivalent.
• Knowledge of EU Good Distribution Practices and/or Good Manufacturing Practices and the applicable GxP regulations and standards.
• Fluency in English is required
• Resident in UK
• Proficiency in using Microsoft Office applications required (MS Word, MS Excel, MS PowerPoint)

Vertex is partnering with Talent Works to manage their international temporary job openings. If you are successful in your application, you will be employed by Talent Works to work on a temporary assignment at Vertex.