Senior Quality Leader – Services UK

Baker Hughes Company; Aberdeen City; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Work-life balance

Private medical care

Life insurance

Tailored financial programs

Voluntary benefits

Job summary

Baker Hughes in the United Kingdom is seeking a Quality Manager - Services UK to lead quality assurance and continuous improvement across the service lifecycle. You will drive quality performance across onshore and offshore operations, support customer satisfaction, reduce operational risks, and embed quality into project execution and service delivery.

You will manage a team of quality professionals, collaborate with customers, operations and global stakeholders, and promote a culture of

Qualifications

• Proven experience leading quality teams in industrial environments.
• Experience driving QA across onshore and offshore operations.
• Strong analytical and problem-solving capabilities.
• Excellent communication and stakeholder management skills.

Responsibilities

• Provide leadership and support to quality teams to plan, monitor, and execute quality activities.
• Own Quality Assurance across onshore and offshore operations to ensure products and services meet requirements.
• Measure, analyze, and improve Cost of Poor Quality (CoPQ) through targeted continuous improvement initiatives.
• Lead customer issue resolution including investigations, root cause analysis, corrective actions, and preventive measures.
• Support reduction of Non‑Productive Time (NPT) and quality events through proactive quality management.
• Monitor quality KPIs and collaborate with cross-functional teams to drive improvements.

Skills

Quality management

Team leadership

Data analysis

Problem-solving

Stakeholder management

Communication

Continuous improvement

Job description

Baker Hughes in the United Kingdom is seeking a Quality Manager - Services UK to lead quality assurance and continuous improvement across the service lifecycle. You will drive quality performance across onshore and offshore operations, support customer satisfaction, reduce operational risks, and embed quality into project execution and service delivery.

You will manage a team of quality professionals, collaborate with customers, operations and global stakeholders, and promote a culture of