Senior Quality Engineer - Automotive Electronics, Customer-Facing

Millbank Holdings; Milton Keynes; On-site; GBP 50,000 - 61,000; Full time

Benefits offered by this job

Electric pool car for site visits

Job summary

Millbank Holdings Ltd is seeking a Senior Quality Engineer in Buckinghamshire to act as the quality contact for OEM and Tier 1 Automotive customers on 0km and warranty claims.

Based in the Sales Office, you will review claims data, coordinate root cause actions with internal teams, discuss findings with customers and support APQP/PPAP for new product introductions while mentoring other Quality Engineers.

Qualifications

• Six Sigma Green Belt required as a minimum.
• Experience in a high-volume manufacturing environment, preferably Automotive.
• Strong knowledge of APQP, PPAP and FMEA.
• Automotive Electronics knowledge, including fault-finding and PCB manufacturing/assembly.
• Experience in Quality Assurance with OEM/Tier 1 customer-facing exposure.
• Experience dealing with customers and suppliers.

Responsibilities

• Will be responsible for the initial processing and analysis of 0km and warranty claims data received from OEM and Tier 1 customers.
• Review claims and returned-part data to understand volumes, trends and likely root cause, and work with internal departments and suppliers to secure corrective actions.
• Act as the main point of contact for discussing quality and warranty performance with the customer, ensuring findings and action plans are communicated timely.
• Support new product introduction from a quality perspective and promote continuous improvement.
• Participate in APQP and PPAP processes including test plan review and PSW/PPAP checklist signoff.
• Provide technical guidance and mentoring to Quality Engineers.
• Lead or support groups of engineers on 0km and warranty investigations.
• Represent the Quality function at customer meetings and audits; deputise for the Quality Manager when needed.
• Support customer visits to manufacturing sites and quality reviews.

Skills

Six Sigma Green Belt

Automotive electronics knowledge

APQP

PPAP

FMEA

OEM/Tier 1 customer-facing experience

Quality Assurance experience

Education

Manufacturing/Engineering Degree or equivalent

ONC / A Levels / BTEC Diploma Level 4 or equivalent

Job description

Millbank Holdings Ltd is seeking a Senior Quality Engineer in Buckinghamshire to act as the quality contact for OEM and Tier 1 Automotive customers on 0km and warranty claims.

Based in the Sales Office, you will review claims data, coordinate root cause actions with internal teams, discuss findings with customers and support APQP/PPAP for new product introductions while mentoring other Quality Engineers.