Senior PV Safety Domain Expert - AI-Driven Ops & Automation

Veeva; Greater London; On-site; GBP 90,000 - 150,000; Full time

Job summary

Veeva seeks an experienced pharmacovigilance professional to join as Senior Safety Domain Expert for Veeva Falcon. You will bridge hands-on case processing with strategic PV operations and help shape next-generation automation tools.

You will collaborate with internal technical teams and external early adopters, acting as the Voice of the Customer to ensure flawless safety automation across workflows and platforms.

Qualifications

• 5+ years of active experience in Pharmacovigilance / Drug Safety Operations.
• Deep tactical understanding of day-to-day case processing workflows, intake, validation criteria, database reconciliation, and global expedited reporting timelines.
• Strategic PV Operations expertise with a clear vision of how PV operating models are evolving toward automation and digital transformation.
• Demonstrated AI experience, including active involvement with AI-driven software, automated workflow tools, agentic AI, or machine learning applications in pharmacovigilance or life sciences.
• Strong ability to bridge PV operational knowledge with technical product teams and present confidently to executive customers.
• Prior experience contributing to the design, implementation, or user-acceptance testing (UAT) of automated pharmacovigilance intake solutions.

Responsibilities

• Advise product and engineering teams on the detailed steps of safety case intake, triage, validation, and advanced data reconciliation workflows.
• Actively review, evaluate, and verify AI-driven platform outputs across case intake and processing steps to ensure maximum precision, accuracy, and safety compliance.
• Translate macro industry trends and operational shifts in PV into actionable platform capabilities and long-term automation strategies.
• Interact directly with PV leads and processing specialists at early adopter organizations, translating their feedback into actionable platform enhancements.
• Map out highly complex, multi-variable safety case scenarios to rigorously evaluate and calibrate the platform's reasoning boundaries.

Job description

Veeva seeks an experienced pharmacovigilance professional to join as Senior Safety Domain Expert for Veeva Falcon. You will bridge hands-on case processing with strategic PV operations and help shape next-generation automation tools.

You will collaborate with internal technical teams and external early adopters, acting as the Voice of the Customer to ensure flawless safety automation across workflows and platforms.