Senior Pharmacovigilance & AI Automation Architect

Veeva Systems, Inc.; City Of London; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

Veeva Systems, Inc. is seeking an experienced Senior Safety Domain Expert for Veeva Falcon to bridge hands-on PV case processing with strategic automation initiatives.

You will collaborate with internal teams and early adopters to ensure the platform delivers flawless safety automation. You will shape the future of PV Operations by translating macro industry trends into actionable platform capabilities, calibrating AI-driven outputs, and advocating for automated workflows that improve safety,

Qualifications

• 5+ years of active experience in Pharmacovigilance / Drug Safety Operations.
• Deep tactical understanding of day-to-day case processing workflows, intake, validation criteria, database reconciliation, and global expedited reporting timelines.
• Strategic PV Operations expertise with a clear vision of how PV operating models are evolving toward automation and digital transformation.
• Demonstrated AI experience, including active involvement with AI-driven software, automated workflow tools, agentic AI, or machine learning applications in pharmacovigilance or life sciences.
• Strong ability to bridge PV operational knowledge with technical product teams and present confidently to executive customers.

Responsibilities

• End-to-End Workflow Guidance: Advise product and engineering teams on the steps of safety case intake, triage, validation, and data reconciliation workflows.
• AI Calibration & Verification: Review, evaluate, and verify AI-driven outputs across case intake and processing steps for precision and safety compliance.
• Strategic PV Ops Vision: Translate industry trends into actionable platform capabilities and long-term automation strategies.
• Early Adopter Engagement: Interact with PV leads and processing specialists to translate feedback into platform enhancements.
• Stress-Test Scenario Building: Map complex safety case scenarios to evaluate platform reasoning boundaries.

Skills

Pharmacovigilance

AI in life sciences

Stakeholder communication

PV operations

Automation mindset

Job description

Veeva Systems, Inc. is seeking an experienced Senior Safety Domain Expert for Veeva Falcon to bridge hands-on PV case processing with strategic automation initiatives.

You will collaborate with internal teams and early adopters to ensure the platform delivers flawless safety automation. You will shape the future of PV Operations by translating macro industry trends into actionable platform capabilities, calibrating AI-driven outputs, and advocating for automated workflows that improve safety,