Senior Protection Consultant

Marsh Agency; Greater London; Hybrid; GBP 85,000 - 110,000; Full time

Job summary

Marsh Health and Benefits (MHB) is seeking a Senior Protection Consultant to lead and manage a portfolio of complex clients, providing strategic advice across protection benefits. The role is based in London, with a hybrid model and at least three days in the office per week.

You will build strong client relationships, deliver high-quality consultancy, oversee renewals, and identify growth opportunities. The successful candidate will work closely with Marsh colleagues to deliver integrated

Qualifications

• In depth Protection knowledge is essential with experience working with large complex clients.
• Financial and Commercial acumen (including fee and contract negotiation skills).
• Experience of delivering growth in new business and portfolio value.
• High levels of retention and client satisfaction.
• Consulting and relationship management skills.
• Technical, product and process knowledge.
• Inter-personal, communication and time management skills.
• Smooth and compliant renewal delivery.
• Working knowledge of Microsoft Office.

Responsibilities

• Manage and develop strong relationships with existing clients, ensuring exceptional service, high retention, and outstanding client satisfaction.
• Provide strategic consultancy across protection and wider employee benefits solutions, tailoring advice to each client’s objectives and workforce needs.
• Lead policy and scheme reviews, delivering clear, commercially focused recommendations that support client people and business priorities.
• Oversee renewal activity to ensure a smooth, compliant, and well-coordinated process from start to finish.
• Identify and convert new business opportunities through networking, existing client relationships, tenders, and client presentations.
• Develop and maintain a portfolio of complex protection clients, delivering high-quality advice, ongoing service, and strong commercial performance.
• Work proactively with internal colleagues across Marsh to deliver integrated, client-focused solutions.
• Build and maintain strong provider relationships, with a sound understanding of the protection market and emerging developments.
• Stay up to date with market trends, legislation, and regulatory changes to ensure advice remains current and relevant.
• Support the growth of the Corporate Protection portfolio by expanding existing relationships and broadening service delivery.

Skills

Protection knowledge

Financial acumen

Commercial acumen

New business development

Relationship management

Consulting skills

Technical knowledge

Communication skills

Time management

Renewal delivery

Tools

Microsoft Office

Job description

An exciting new opportunity, Marsh Health and Benefits (MHB) is looking for a dynamic Senior Protection Consultant to lead, develop and manage a portfolio of complex clients, providing strategic advice and expert consulting across protection benefits. This is an excellent opportunity to work on a portfolio of high profile clients, whilst playing a key role in driving business growth and delivering exceptional outcomes for clients.

This exciting opportunity is based in our London, Birmingham, Bristol or Chichester offices, with a flexible hybrid working model requiring at least three days per week in the office or visiting clients.

We Will Count On You To

• Manage and develop strong relationships with existing clients, ensuring exceptional service, high retention, and outstanding client satisfaction.
• Provide strategic consultancy across protection and wider employee benefits solutions, tailoring advice to each client’s objectives and workforce needs.
• Lead policy and scheme reviews, delivering clear, commercially focused recommendations that support client people and business priorities.
• Oversee renewal activity to ensure a smooth, compliant, and well-coordinated process from start to finish.
• Identify and convert new business opportunities through networking, existing client relationships, tenders, and client presentations.
• Develop and maintain a portfolio of complex protection clients, delivering high-quality advice, ongoing service, and strong commercial performance.
• Work proactively with internal colleagues across Marsh to deliver integrated, client-focused solutions.
• Build and maintain strong provider relationships, with a sound understanding of the protection market and emerging developments.
• Stay up to date with market trends, legislation, and regulatory changes to ensure advice remains current and relevant.
• Support the growth of the Corporate Protection portfolio by expanding existing relationships and broadening service delivery.

What You Need To Have

• In depth Protection knowledge is essential with experience working with large complex clients
• Financial and Commercial acumen (including fee and contract negotiation skills)
• Experience of delivering growth in new business and portfolio value
• High levels of retention and client satisfaction
• Consulting and relationship management skills
• Technical, product and process knowledge
• Inter-personal, communication and time management skills
• Smooth and compliant renewal delivery
• Working knowledge of Microsoft Office

What Makes You Stand Out

• Excellent communication skills, both written and verbal
• Attention to detail and strong organisational skills
• Self-driven and motivated
• A desire to provide exceptional customer service

Why Join Our Team

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to providing an inclusive work environment. We aim to attract and retain the best, most qualified people and value colleagues of all backgrounds, without regard to age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [e-mail].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.