Senior Protection Strategy Lead for Complex Clients

Marsh Agency; Greater London; Hybrid; GBP 85,000 - 110,000; Full time

Job summary

Marsh Health and Benefits (MHB) is seeking a Senior Protection Consultant to lead and manage a portfolio of complex clients, providing strategic advice across protection benefits. The role is based in London, with a hybrid model and at least three days in the office per week.

You will build strong client relationships, deliver high-quality consultancy, oversee renewals, and identify growth opportunities. The successful candidate will work closely with Marsh colleagues to deliver integrated

Qualifications

• In depth Protection knowledge is essential with experience working with large complex clients.
• Financial and Commercial acumen (including fee and contract negotiation skills).
• Experience of delivering growth in new business and portfolio value.
• High levels of retention and client satisfaction.
• Consulting and relationship management skills.
• Technical, product and process knowledge.
• Inter-personal, communication and time management skills.
• Smooth and compliant renewal delivery.
• Working knowledge of Microsoft Office.

Responsibilities

• Manage and develop strong relationships with existing clients, ensuring exceptional service, high retention, and outstanding client satisfaction.
• Provide strategic consultancy across protection and wider employee benefits solutions, tailoring advice to each client’s objectives and workforce needs.
• Lead policy and scheme reviews, delivering clear, commercially focused recommendations that support client people and business priorities.
• Oversee renewal activity to ensure a smooth, compliant, and well-coordinated process from start to finish.
• Identify and convert new business opportunities through networking, existing client relationships, tenders, and client presentations.
• Develop and maintain a portfolio of complex protection clients, delivering high-quality advice, ongoing service, and strong commercial performance.
• Work proactively with internal colleagues across Marsh to deliver integrated, client-focused solutions.
• Build and maintain strong provider relationships, with a sound understanding of the protection market and emerging developments.
• Stay up to date with market trends, legislation, and regulatory changes to ensure advice remains current and relevant.
• Support the growth of the Corporate Protection portfolio by expanding existing relationships and broadening service delivery.

Skills

Protection knowledge

Financial acumen

Commercial acumen

New business development

Relationship management

Consulting skills

Technical knowledge

Communication skills

Time management

Renewal delivery

Tools

Microsoft Office

Job description

Marsh Health and Benefits (MHB) is seeking a Senior Protection Consultant to lead and manage a portfolio of complex clients, providing strategic advice across protection benefits. The role is based in London, with a hybrid model and at least three days in the office per week.

You will build strong client relationships, deliver high-quality consultancy, oversee renewals, and identify growth opportunities. The successful candidate will work closely with Marsh colleagues to deliver integrated