Senior Property Operations Manager

ZipRecruiter; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

Imperial College London is seeking a Senior Property Operations Manager to manage their diverse property portfolio at the White City campus. This role involves overseeing service charge accounting, leading service providers, and ensuring effective stakeholder engagement. Candidates should have proven experience in property management and strong communication skills.

Qualifications

• Proven experience in managing property portfolios.
• Strong understanding of service charge accounting.
• Exceptional stakeholder management skills.

Responsibilities

• Oversee service charge accounting and manage diverse property portfolio.
• Lead third-party service providers and implement operational improvements.
• Handle day-to-day property and estates management tasks.

Skills

Stakeholder Management

Property Portfolio Management

Service Charge Accounting

Contract Management

Facilities Management

Job description

Job Description

Imperial College London is seeking a Senior Property Operations Manager to join their property team based at their White City campus.

Imperial College London, a global top ten university with world-changing impact, is a leading institution in science, technology, engineering, medicine, and business (STEMB). The university has one of the largest and most complex estate portfolios in the country, comprising over 500,000 sqm mainly in London, with additional operational, commercial, and investment properties elsewhere in the UK.

This role is crucial for managing Imperial’s commercial residential assets and ensuring efficient service charge accounting for both Imperial’s commercial tenants and situations where Imperial is the tenant.

The successful candidate will manage a diverse portfolio including Private Rental, Key Worker Accommodation (Imperial Living), Build to Rent assets, and commercial lettings. Responsibilities include overseeing service charge accounting, which involves recharging or paying estate charges and services to Imperial’s tenants.

The role requires leading third-party service providers to meet contractual requirements and maximize income. It demands specialized knowledge in cross-sector property, contract management, and facilities management. The post holder will identify and implement operational FM improvements, supervise service providers, and handle day-to-day property and estates management tasks. Excellent communication skills are essential for effective stakeholder engagement across the university.

We are seeking candidates with exceptional stakeholder management skills, proven experience in property portfolio management, a strong understanding of service charge accounting, and expertise in contracts and facilities management.

The Candidate Brochure can be viewed here.

Imperial College London welcomes applicants with residential contracts experience across all sectors, including Higher Education, Private Sector Real Estate, and Public Sector Housing Associations.

For a confidential discussion and full job details, please contact our retained advisors, James Gregory, at [e-mail].

Closing date for applications: Sunday, 8th June 2025.