Senior Property Manager: Landlord Relations & Onboarding

North Property Group; Bolton; On-site; GBP 32,000 - 46,000; Full time

Job summary

North Property Group is seeking a Senior Property Manager in Bolton to deliver a high-quality, relationship-focused service from tenancy start to end, ensuring landlord satisfaction and smooth onboarding of new-builds. You will lead mid-tenancy maintenance, manage landlord communications, coordinate snagging and furniture installs, and oversee contractor invoices, with a proactive, organised approach.

This role requires clear communication, sound judgement on maintenance and expenditures, and

Qualifications

• Strong understanding of mid-tenancy property management and maintenance processes.
• Excellent communication skills, with the ability to manage landlord expectations professionally.
• Confident decision-maker with good judgement around maintenance and expenditure.
• Experience liaising with contractors and managing works.
• Ability to manage multiple tasks, prioritise effectively, and stay organised.
• Experience onboarding new-build properties is advantageous but not essential.

Responsibilities

• Mid-tenancy management: handle maintenance and repairs, manage tenant queries, liaise with contractors, process invoices, and conduct rent reviews.
• Landlord relationship management: primary contact for landlords, clear proactive communication on maintenance, expenditure, tenancy status, and property performance.
• New-build onboarding: lead onboarding of new-builds, including snagging, furniture pack installations, blinds, key release, warranties, liaising with developers, and informing front-end lettings.
• Operational responsibilities: ensure mid-tenancy fees and invoices are accurate, inform lettings on remarketing, book checkouts, and handover tasks.

Skills

Tenant relationship management

Communication skills

Contractor liaison

Budgeting & invoices

Onboarding new-builds

Organised & multitask

Job description

North Property Group is seeking a Senior Property Manager in Bolton to deliver a high-quality, relationship-focused service from tenancy start to end, ensuring landlord satisfaction and smooth onboarding of new-builds. You will lead mid-tenancy maintenance, manage landlord communications, coordinate snagging and furniture installs, and oversee contractor invoices, with a proactive, organised approach.

This role requires clear communication, sound judgement on maintenance and expenditures, and