Senior Property Manager

Leaders Romans Group; Wokingham; On-site; GBP 32,000 - 35,000; Full time

Job summary

Ein etabliertes Unternehmen im Immobilienbereich sucht einen Senior Property Manager, der für die Verwaltung eines umfangreichen Immobilienportfolios verantwortlich ist. In dieser Rolle werden Sie als Hauptansprechpartner für Mieter und Vermieter fungieren und sicherstellen, dass alle Anfragen und Prozesse reibungslos ablaufen. Sie bieten einen hervorragenden Service und arbeiten eng mit einem dynamischen Team zusammen, um die höchsten Standards in der Immobilienverwaltung zu gewährleisten. Wenn Sie eine Leidenschaft für den Immobiliensektor haben und in einem unterstützenden Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Benefits

Karrierewachstum

Marktführende Schulungen

Zugriff auf ein vielfältiges Immobilienportfolio

Unterstützendes Teamumfeld

Wettbewerbsfähiges Gehalt und Anreize

Vierteljährliche und jährliche Auszeichnungen

Pensionsplan mit Gehaltsopfer

Großzügiger Urlaubsanspruch

Ausgezeichnete Elternzeit

Mitarbeiterrabatte

Qualifications

• Erfahrung als Property Manager oder Senior Property Manager.
• Fähigkeit, den Tenancy-Lifecycle zu verwalten und sicherzustellen, dass alle Sicherheitsprüfungen durchgeführt werden.

Responsibilities

• Überwachung der Abteilungsoperationen zur Gewährleistung eines professionellen Service.
• Verwaltung des Tenancy-Lifecycles von Beginn bis Ende.
• Koordination mit den Abteilungen Vermietung und Buchhaltung.

Skills

Kommunikationsfähigkeiten

Organisationsfähigkeiten

Zeitmanagement

Aufmerksamkeit für Details

Education

Relevante Branchenqualifikationen

Job description

Job Title: Senior Property Manager

Location: Crowthorne House, Wokingham

Salary: £32,000 - £34,500 OTE inclusive of commission

Hours: Monday - Friday, 8:30 am - 5:00 pm

Based in Crowthorne House, Wokingham, managing a property portfolio for LRG's Scott Fraser brand, with no travel to Oxford required.

Job Summary and Key Responsibilities:

Reporting to the Team Manager/Head of Centre, we are seeking a Senior Property Manager to join our dynamic team at Crowthorne House, Wokingham. The ideal candidate will have previous experience as a Property Manager or Senior Property Manager. You will ensure excellent service delivery to tenants and landlords, acting as their point of contact, managing inquiries, appointments, and tenancy processes from start to finish.

Key Responsibilities:

1. Oversee department operations to ensure professional and courteous service for landlords and tenants, identifying opportunities to improve service levels.
2. Collaborate with the Head of Centre on staff interviews, inductions, training, appraisals, coaching, and development.
3. Conduct occasional team meetings and participate in branch meetings as needed, advising managers on relevant matters.
4. Respond promptly to internal and external complaints.
5. Manage tenancy lifecycle from commencement to end, ensuring landlord instructions are followed, inspections are scheduled, and safety checks (including gas safety) are conducted.
6. Coordinate remedial works, obtain estimates, issue work orders, and process invoices.
7. Handle correspondence, calls, and visits from landlords and tenants efficiently.
8. Manage End of Tenancy Reports, inform landlords and tenants of charges, and oversee deposit releases according to scheme rules.
9. Maintain up-to-date records of outstanding issues.
10. Report any complaints, legal notices, or critical issues immediately to the relevant managers.
11. Coordinate with letting and accounts departments.
12. Respond to security or safety issues promptly.
13. Assist with customer complaints and investigations as required.
14. Ensure proper charging for services and serve notices for tenancy terminations.
15. Handle landlord statement queries, negotiate extensions and renewals.
16. Maintain relevant industry qualifications.

What We Are Looking For:

• Excellent communication skills, both written and verbal
• Professional telephone manner
• Strong organizational skills, time management, and attention to detail

What We Offer:

• Opportunities for career growth within the company
• Market-leading training and professional development
• Access to a diverse property portfolio
• Supportive team environment

Benefits:

• Competitive salary and incentives
• Quarterly and annual awards
• Salary sacrifice pension scheme
• Generous holiday entitlement, increasing with service
• Excellent parental leave and fertility policies
• Staff discounts

LRG is an equal opportunities employer and encourages candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual who shares our commitment to excellence in the real estate industry.

Note: LRG manages all job openings internally. We do not engage recruitment agencies or accept unsolicited CVs or referrals from them.