Senior Property Manager

TN United Kingdom; Wokingham; On-site; GBP 32,000 - 35,000; Full time

Job summary

Join a dynamic team as a Property Manager in Wokingham, where you will play a pivotal role in ensuring exceptional service for tenants and landlords. In this position, you will manage inquiries, coordinate property works, and maintain compliance with legislation. This opportunity offers a competitive salary, career growth, and a supportive team environment. As part of a leading estate agency, you will benefit from ongoing professional development and a diverse property portfolio. If you are dedicated to excellence in real estate, we invite you to apply and become part of our success story.

Benefits

Opportunities for career growth

Market-leading training

Diverse property portfolio

Supportive team environment

Competitive salary plus incentives

Quarterly and annual awards

Salary sacrifice pension scheme

Generous holiday allowance

Excellent parental leave policies

Qualifications

• Professional telephone manner and strong organizational skills required.
• Attention to detail and effective time management are crucial.

Responsibilities

• Provide excellent communication throughout the tenancy process.
• Handle maintenance requests and ensure compliance with legislation.
• Coordinate property works and maintain high levels of customer communication.

Skills

Communication Skills

Organizational Skills

Time Management

Attention to Detail

Professional Telephone Manner

Job description

Job Title: Property Manager

Join our team at Romans in Wokingham as a Property Manager. We are seeking a dedicated individual to ensure excellent service for tenants and landlords, managing inquiries, appointments, and tenancy processes effectively.

Salary and Hours

Salary: £32,000 - £34,500 OTE, inclusive of commission, based on experience.

Hours: Monday to Friday, 8:30 am to 5:00 pm.

About Scott Fraser

Scott Fraser, part of LRG, is Oxford’s leading estate agency specializing in residential sales, lettings, and property management. Known for exceptional service and professionalism, we are committed to client satisfaction and local expertise.

Key Responsibilities

• Provide excellent communication via phone and written correspondence throughout the tenancy.
• Handle tenants' maintenance requests, providing triage and solutions or liaising with contractors.
• Update all parties regularly and log notes accurately.
• Conduct regular well-being calls to landlords.
• Coordinate property works, ensure completion and invoicing within 21 days, and keep clients informed.
• Ensure compliance with legislation and company policies across all properties.
• Collaborate with Property Visit Clerks for property inspections and communicate outcomes.
• Manage check-out processes, including pre-vacation calls and deposit procedures.
• Work with team leaders to understand and address issues affecting property occupancy.
• Maintain high levels of communication with internal and external customers.

Candidate Requirements

• Professional telephone manner.
• Strong organizational, time management, and attention to detail skills.
• Full UK Driving License is required.

What We Offer

• Opportunities for career growth and advancement.
• Market-leading training and ongoing professional development.
• Access to a diverse property portfolio.
• Supportive team environment.
• Competitive salary plus incentives.
• Quarterly and annual awards.
• Salary sacrifice pension scheme.
• Generous holiday allowance, increasing with service.
• Excellent parental leave and fertility policies.

LRG is an equal opportunities employer and encourages candidates from all backgrounds to apply. We look forward to welcoming a dedicated individual committed to excellence in real estate.

Note: We do not engage recruitment agencies; all applications are managed directly by our internal team.