Senior Property Manager

Trinity Estates; Hemel Hempstead; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading property management company seeks a Senior Property Manager for a hybrid role managing a portfolio in Hertfordshire and North London. The position involves daily management, customer communication, and financial oversight. Ideal candidates will possess strong customer service skills, experience in property management, and be self-motivated, with a driving license.

Benefits

24 days annual leave

Discounts on shopping and services

Employee Assistance Programme

Hybrid and flexible work opportunities

Financial support for personal development

Opportunities for career growth

Recognition incentives

Cycle to Work scheme

Employee Referral Scheme

Qualifications

• 2+ years experience in residential property management.
• Proven track record in customer services and communication.
• Must have a full UK driving license.

Responsibilities

• Manage all aspects of developments within the portfolio.
• Communicate effectively with customers and stakeholders.
• Manage financial aspects and contractor work quality.

Skills

Customer service

Communication

Budgeting

Account management

Contract management

Organizational skills

Self-motivation

Attention to detail

Tools

Microsoft Office

Job description

Senior Property Manager position at Trinity Estates

Location - Hybrid - Homebased with a portfolio in and around Hertfordshire and North London

Working Hours - 09:00 - 17:15 Monday - Friday

Salary - Competitive

About Trinity Estates:

Trinity are one of the largest residential property management companies in England and Wales.

Working with leading house builders across the country, Trinity provides residential management services nationally. Our property professionals are home based and are located locally to the sites they manage. They are fully supported by a comprehensive team in our Hertfordshire head office which comprises, Surveyors, Accountants, Legal professionals, and a large customer support team.

Trinity is part of the Trinity Property Group, an Odevo Group Company.

Benefits:

The company offers various benefits, including:

• 24 days annual leave for work-life balance.
• Discounts on shopping and services through Perkbox.
• Employee Assistance Programme for confidential support.
• Hybrid and flexible work opportunities.
• Financial support for personal development.
• Opportunities for career growth.
• Recognition incentives.
• Cycle to Work scheme for a healthy lifestyle.
• Employee Referral Scheme for potential bonuses.

Job Description:

The role of Senior Property Manager is responsible for the day to day management of a portfolio of developments in and around the South East of England. Key responsibilities and tasks include:

• Responsible for all management aspects of all developments within the portfolio.
• To carryout development inspections as necessary to ensure the Companies' responsibilities are met.
• To proactively communicate with customers regarding our management of their development, ensuring communication strategies are achieved and reviewed on a regular basis.
• To effectively manage the relationship with the customer including responding to queries, building positive relationships with stakeholders, reporting to clients regularly regarding management of development and attending meetings with customers and clients as required.
• To proactively communicate with customers regarding our management of their development, ensuring communication strategies are achieved and reviewed on a regular basis.
• Ensuring Customer complaints are resolved effectively and in a timely manner.
• To liaise with our Accounts department to ensure accurate financial management of the development.
• Source, Appoint and Manage competent trade persons to undertake works across the portfolio.
• To ensure all works undertaken by contractors are of suitable quality and cost effective.
• To ensure all Health & Safety and Industry legislation is adhered to.

Qualifications and Skills:

Candidates for this position should have the following skills and qualifications:

• At least 2 years' experience in the residential property management sector.
• A proven track record in customer services with excellent communication skills and the ability to communicate well with individuals at all levels.
• Must have a full UK driving license.
• A proven track record of budgeting and account management.
• Previous experience of contract management.
• Must have intermediate computer skills in Microsoft packages.
• Previous experience of contract management.
• Client focussed, organised, self-motivated, with ability to use own initiative and work to tight deadlines.
• Attention to detail, whilst having the ability to keep perspective and make informed decisions.

Application Process:

All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.

For further information, or to explore more opportunities, you can visit Trinity Estates on LinkedIn or our website. If you have questions or would like more details, you can contact our recruitment team at , quoting the reference number .