Senior Property Manager

Austin Fraser; Hemel Hempstead; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player in residential property management is seeking a Senior Property Manager to oversee a diverse portfolio in the South East of England. This role involves managing day-to-day operations, ensuring compliance with health and safety regulations, and fostering strong relationships with clients and stakeholders. The ideal candidate will have a proven track record in property management and customer service, with excellent communication skills. Join a dynamic team that values career growth and offers flexible working arrangements, making a significant impact in the property management sector.

Benefits

24 days annual leave

Discounts on shopping and services

Employee Assistance Programme

Hybrid work opportunities

Financial support for personal development

Opportunities for career growth

Recognition incentives

Cycle to Work scheme

Employee Referral Scheme

Qualifications

• 2+ years in residential property management with strong customer service skills.
• Proven track record in budgeting and contract management.

Responsibilities

• Manage a portfolio of developments ensuring all responsibilities are met.
• Communicate effectively with customers and manage relationships.

Skills

Residential Property Management

Customer Service

Communication Skills

Budgeting

Contract Management

Microsoft Office

Organizational Skills

Attention to Detail

Job description

Senior Property Manager position at Trinity Estates

Location: Hybrid - Home / Trinity Estates - Vantage Point, 23 Mark Road, Hemel Hempstead, Herts, HP2 7DN

Working Hours: 09:00 - 17:15 Monday - Friday

Salary: Competitive

About Trinity Estates:

Trinity are one of the largest residential property management companies in England and Wales. Working with leading house builders across the country, Trinity provides residential management services nationally. Our property professionals are home based and are located locally to the sites they manage. They are fully supported by a comprehensive team in our Hertfordshire head office which comprises Surveyors, Accountants, Legal professionals, and a large customer support team. Trinity is part of the Trinity Property Group, an Odevo Group Company.

Benefits:

1. 24 days annual leave for work-life balance.
2. Discounts on shopping and services through Perkbox.
3. Employee Assistance Programme for confidential support.
4. Hybrid and flexible work opportunities.
5. Financial support for personal development.
6. Opportunities for career growth.
7. Recognition incentives.
8. Cycle to Work scheme for a healthy lifestyle.
9. Employee Referral Scheme for potential bonuses.

Job Description:

The role of Senior Property Manager is responsible for the day to day management of a portfolio of developments in and around the South East of England. Key responsibilities and tasks include:

1. Responsible for all management aspects of all developments within the portfolio.
2. Carry out development inspections as necessary to ensure the Companies' responsibilities are met.
3. Proactively communicate with customers regarding our management of their development, ensuring communication strategies are achieved and reviewed on a regular basis.
4. Effectively manage the relationship with the customer including responding to queries, building positive relationships with stakeholders, reporting to clients regularly regarding management of development and attending meetings with customers and clients as required.
5. Ensure customer complaints are resolved effectively and in a timely manner.
6. Liaise with our Accounts department to ensure accurate financial management of the development.
7. Source, appoint, and manage competent trade persons to undertake works across the portfolio.
8. Ensure all works undertaken by contractors are of suitable quality and cost effective.
9. Ensure all Health & Safety and Industry legislation is adhered to.

Qualifications and Skills:

1. At least 2 years' experience in the residential property management sector.
2. A proven track record in customer services with excellent communication skills and the ability to communicate well with individuals at all levels.
3. Must have a full UK driving license.
4. A proven track record of budgeting and account management.
5. Previous experience of contract management.
6. Must have intermediate computer skills in Microsoft packages.
7. Client focused, organised, self-motivated, with the ability to use own initiative and work to tight deadlines.
8. Attention to detail, whilst having the ability to keep perspective and make informed decisions.

Application Process:

All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.

For further information, or to explore more opportunities, you can visit Trinity Estates on [website link].