Senior Property Manager

Howard Morley & Sons Limited; Guildford; Hybrid; GBP 35,000 - 40,000; Full time

Job summary

Howard Morley & Sons is a small, independent lettings-only agency based on Guildford High Street, known for continuity, integrity and service. We seek a Senior Property Manager to oversee our local portfolio, protect landlords’ interests and keep tenants happy.

Join a collaborative team and contribute to growth plans, with ARLA qualification as a strong advantage and a focus on compliance, communication and a proactive, customer-focused approach.

Qualifications

• Minimum two years' experience in a property management role.
• Strong verbal and written communication skills.

Responsibilities

• Maintain regular communications with landlords and tenants.
• Ensure properties comply with industry regulations (e.g., safety certificates).
• Arrange repairs and maintenance to keep properties to a high standard.
• Conduct property inspections.
• Guide both landlords and tenants through end of tenancy processes.
• Liaise with and manage contractors.

Skills

Communication

Time management

Organisation

Problem solving

Teamwork

Independent working

Education

ARLA qualification

Job description

Do you pride yourself on providing exceptional service? Do you enjoy dealing with people and solving problems? Do you thrive in a small-team environment, which offers variety from one day to the next? If so, then this may be the role for you.

Howard Morley & Sons is an independent, owner-run lettings-only agency with a reputation for continuity, integrity and service that is second to none. We mainly deal in upmarket rental properties and operate from our prominent offices on Guildford High Street. Our culture is centred around excellence and pro-activity and our ethos is to be personal and warm in our approach to our clients.

We are looking for an enthusiastic and experienced Senior Property Manager to join our small collaborative team. Your main remit would be to manage our portfolio of local properties, ensuring that our landlords’ interests are protected and keeping our tenants happy.

This is an exciting opportunity to join a energetic team and contribute to exciting growth plans.

Areas of Responsibility:

• Maintaining regular communications with landlords and tenants
• Ensuring all properties in the portfolio are fully compliant with industry regulations, e.g. arranging safety certificates
• Arranging any repairs and / or maintenance to ensure properties are kept at a high standard
• Conducting property inspections
• Processing and guiding both parties through the end of tenancy process
• Liaison and management of contractors

The successful candidate will have:

• A minimum two years’ experience in a property management role, ideally with an independent business
• A flair for communication, with strong verbal and written skills and a professional telephone manner
• Strong organisational and time management skills with excellent attention to detail
• The ability to resolve issues, and to be empathetic and assertive when required
• The ability to work independently and as part of a team
• A robust background in lettings legislation and compliance
• A resilient and commercial attitude with a comprehensive understanding of the lettings business as a whole
• Being ARLA qualified would be a strong advantage

The salary will be in the region of £35,000 to 40,000 depending on experience. Working hours are Monday to Friday from 8.45am to 5.30pm.

Howard Morley & Sons aims to be an equal opportunities employer, determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender identity, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.