Senior Property Manager

Move Estate Agents Limited; Cheltenham; Hybrid; GBP 29,000 - 33,000; Full time

Benefits offered by this job

30 days annual leave (including bank-h

Your birthday off

Uncapped commission and bonus

Mortgage brokerage service paid for by

Mental health support

Cycle to work scheme

Pension

Company mobile phone and laptop

Job summary

Move Estate Agents Limited in Cheltenham is seeking a Senior Property Manager to drive performance, ensure compliance, and deliver standout service to landlords and tenants across Cheltenham and surrounding areas.

You will manage portfolios, identify business opportunities, and contribute to growth while maintaining high standards and professional development.

Qualifications

• Previous property experience with progression drive.
• Willing to obtain Residential Lettings qualification.
• Strong administrative and organisational skills.
• Proven ability to work effectively within a team.
• Excellent customer service and client care experience.
• Resilient, positive, and detail-oriented mindset.
• Strong verbal and written communication skills.
• IT literate (MS Office, email, and systems).

Responsibilities

• Attend and actively contribute to company and departmental meetings.
• Uphold company standards, processes, and procedures at all times.
• Maintain high standards of professionalism, appearance, and behaviour.
• Achieve and exceed personal and company targets.
• Engage fully in training and development opportunities.
• Take full accountability for your managed portfolio.
• Deliver add-on service KPIs.
• Ensure all compliance and legal requirements are met.
• Consistently deliver high-quality service and company standards.

Skills

Property management

Customer service

Administrative skills

Teamwork

Communication skills

IT literacy

Education

Residential Lettings qualification

Tools

MS Office

Job description

Senior Property Manager – Cheltenham

£28,500 – £32,500 DOE + Uncapped Commission & Bonus

This is a fantastic opportunity to join a fast-paced, high-performing lettings team covering Cheltenham and the surrounding areas.

At Move, we pride ourselves on delivering exceptional service to both landlords and tenants. We are now looking for an ambitious, self-motivated individual who is passionate about customer service and ready to take the next step in their property career.

The Role

As a Senior Property Manager, you will play a key role in driving performance, maintaining compliance, and delivering outstanding service across your portfolio.

You will be responsible for:

• Managing productivity, efficiency, and client retention

• Overseeing compliance, projects, and implementing new processes

• Identifying and maximising business opportunities

• Delivering exceptional customer service across your portfolio

• Acting as a role model for communication within the branch and wider business

• Contributing to team discussions and company growth strategies

• Taking ownership of your personal development and progression

What We’re Looking For

We’re looking for someone driven, organised, and eager to grow within a successful agency.

Key skills and experience:

• Previous experience in property with a desire to progress

• Working towards (or willing to obtain) a Residential Lettings qualification

• Strong administrative and organisational skills

• Proven ability to work effectively within a team

• Excellent customer service and client care experience

• Resilient, positive, and detail-oriented mindset

• Strong verbal and written communication skills

• IT literate (MS Office, email, and systems)

Responsibilities & Standards

• Attend and actively contribute to company and departmental meetings

• Uphold company standards, processes, and procedures at all times

• Maintain high standards of professionalism, appearance, and behaviour

• Achieve and exceed personal and company targets

• Engage fully in training and development opportunities

• Take full accountability for your managed portfolio

• Deliver add-on service KPIs

• Ensure all compliance and legal requirements are met

• Consistently deliver high-quality service and company standards

Working Hours

Monday – Friday, 08:30 – 17:30
(Flexibility available)

Benefits

• 30 days annual leave (including bank holidays) + additional days for service

• Your birthday off

• Extra annual leave for each year of service

• Long service rewards and bonuses

• Company-wide team building events

• Mortgage brokerage service paid for by Move*

• Mental health support

• Additional leave for your wedding

• Enhanced parental leave

• Company mobile phone and laptop

• Uncapped commission and bonus structure

• Ongoing professional development and training

• Use of pool car

• Industry qualifications and memberships paid

• Clear career progression pathways

• Cycle to work scheme

• Pension

• Regular company events

Why Join Move?

This is more than just a job — it’s an opportunity to build a long-term career within a supportive, ambitious, and growing business.

If you’re driven, motivated, and ready to make an impact in a high-performing team, we’d love to hear from you.