Senior Project Support Officer ( Redeployee applicants only )

City St George's; Greater London; Hybrid; GBP 42,000 - 56,000; Full time

Job summary

City St George’s is seeking a Senior Project Support Officer to assist with planning, scheduling, RAID and benefits management. The role supports the preparation of reports, dashboards and meeting packs for governance forums, helping to track progress and maintain registers.

You will collaborate with Project Managers, PMO colleagues and other stakeholders to ensure reliable processes, documentation and insights underpin delivery across the institution.

Qualifications

• Front-facing administrative experience and excellent interpersonal skills; able to deal with stakeholders at all levels.
• Ability to manage and prioritise complex workloads and meet deadlines; experience in project support.

Responsibilities

• Assist with planning and scheduling of activities and RAID/benefits management.
• Prepare project reports, dashboards and meeting packs for governance forums.
• Track progress, update registers/logs, and coordinate project communications.
• Ensure project controls are consistently applied across delivery teams.

Skills

Customer focus

Planning & organisation

Stakeholder communication

Education

A level or professional qualification

Tools

MS Office

AI tools

Project management software

Data analysis tools

Presentation tools

Job description

Responsibilities

Working closely with Project Managers and wider delivery teams, the Senior Project Support Officer supports the planning and scheduling of activities, assists with RAID and benefits management and helps prepare project reports, dashboards and meeting packs for governance forums. The post holder plays a key role in tracking progress, updating registers and logs, coordinating project communications and ensuring that project controls are consistently applied.

The Senior Project Support Officer will bring strong organisational skills, attention to detail and a proactive approach to supporting multiple concurrent initiatives. Acting as a central point of coordination, they will help ensure that teams are well-supported, information flows smoothly, and project delivery is underpinned by reliable processes, documentation and insights. The role will involve close collaboration with Project and Programme Managers, Business Change Managers, Project & Business Analysts, Portfolio Management Office (PMO) colleagues and other stakeholders to contribute to the overall quality, efficiency and professionalism of project delivery across the institution.

Person Specification

Key attributes for the successful candidate:

• Student / Customer focused: Previous administrative experience in \"front facing\" or busy team environment and excellent interpersonal skills; able to deal with stakeholders at all levels




• Excellent planning and organisational skills: Able to manage and prioritise complex and varied workload and meet deadlines, and project support experience.




• Educated to A level (minimum) or hold a Professional Qualification or have General or Project Administration experience




• Intermediate to advanced level proficiency with MS Office suite and other systems including AI, project / programme management, data analysis and presentation tools

Closing date for applications:

Thursday 5th November at 11:59pm

Interviews are scheduled to take place on TBC

The selection process will involve an interview.

City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George’s operates a guaranteed interview scheme for disabled applicants.

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