Course Officer (REDEPLOYMENT APPLICANTS ONLY)

City St George's, University of London; Greater London; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Sector-leading salary

Staff training & development

Job summary

City St George’s, University of London is seeking a highly organised Course Officer to join the School Academic Services team on a fixed-term basis. Supporting undergraduate programmes, the post holder will play a vital role in delivering high-quality academic administration and enhancing the student experience.

Working closely with academic and professional services colleagues, the successful candidate will coordinate a broad range of student and programme-related activities, ensuring

Qualifications

• Educated to degree level or equivalent experience.
• Excellent organisational, communication and customer service skills.
• Experience in a busy administrative environment with competing priorities.
• Familiarity with IT systems and databases; SITS or VLE advantageous.

Responsibilities

• Manage day-to-day administration of undergraduate programmes.
• Maintain accurate student records and coordinate communications.
• Support assessment, quality assurance, attendance and visa compliance.
• Service programme committees and contribute to induction, surveys and reviews.
• Support wider School operations and university-wide administration activities.

Skills

Organisational skills

Communication skills

Customer service

Education

Degree or equivalent experience

Tools

SITS

Virtual Learning Environments

Job description

Please note: This role is only open to redeployee applicants at City St George’s. Applications from individuals who are not redeployee applicants will not be considered at this time.

City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.

Our research is engaged, at the frontier of practice and has a positive impact on the world around us.

Background

The School of Science and Technology is seeking a highly organised and proactive Course Officer to join its School Academic Services team on a fixed-term basis. Supporting undergraduate programmes, the post holder will play a vital role in delivering high-quality academic administration and enhancing the student experience. Working closely with academic and professional services colleagues, the successful candidate will coordinate a broad range of student and programme-related activities, ensuring efficient, professional and student-focused support throughout the academic lifecycle.

Responsibilities

The Course Officer will manage the day-to-day administration of undergraduate programmes, acting as a key point of contact for students and staff. The role is responsible for maintaining accurate student records, coordinating student communications, supporting assessment and quality assurance processes, administering attendance and visa compliance requirements, servicing programme committees, and contributing to student induction, surveys and programme reviews. The post holder will also support wider School operations and participate in university-wide student and academic administration activities.

Person Specification

Candidates should be educated to degree level or possess equivalent experience and demonstrate excellent organisational, communication and customer service skills. Experience working in a busy administrative environment, managing competing priorities and providing accurate, high-quality support is essential. The successful applicant will be confident using a range of IT systems and databases, possess strong problem-solving abilities and be able to work effectively both independently and collaboratively. Experience within higher education and familiarity with SITS or virtual learning environments would be advantageous.

Additional Information

Closing date for applications: 15th November 2026 at 11:59pm

Interviews are scheduled to take place on: TBC

The selection process will involve an interview and an assessment exercise. Further details will be confirmed at the interview stage. Reasonable adjustments will be available for candidates with a declared disability or who are making an application under the Guaranteed Interview Scheme.

City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students, and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George’s operates a guaranteed interview scheme for disabled applicants.

The University of business, practice and the professions.