Senior Project Manager

Littlefish Group; United Kingdom; Hybrid; GBP 85,000 - 110,000; Full time

Benefits offered by this job

Referral bonus £1000

LinkedIn Learning access

Healthcare cash plan

Casual dress policy

Company Pension Scheme

Company social events

25 days annual leave + holidays

Purchase of annual leave scheme

Job summary

Littlefish Group in the UK is seeking a Senior Project Manager to lead strategic transformation programmes across Modern Workplace, Cloud, Apps & DevOps, and Data & AI. You will own a portfolio of strategic accounts, provide leadership, governance and commercial oversight from initiation through to delivery.

The role emphasizes stakeholder engagement, governance, and cross-functional collaboration with customer and internal teams.

Qualifications

• Significant project or programme management experience within IT services, consultancy or managed services.
• Experience managing large or strategically important customer accounts.
• Strong commercial awareness and experience managing project financials, forecasting and profitability.
• Exceptional stakeholder management skills with the ability to engage confidently with senior and executive-level customers.
• Proven experience establishing governance frameworks and managing complex delivery portfolios.
• Outstanding communication, presentation and relationship-building skills.
• Strong analytical and problem-solving abilities.

Responsibilities

• Manage a portfolio of strategic customer accounts and associated projects and programmes.
• Drive successful project delivery across scope, time, budget, quality and risk.
• Establish and maintain strong governance frameworks, including RAID management, reporting, change control and stage gates.
• Build and maintain programme roadmaps, dependency plans and executive reporting packs.
• Lead customer governance forums, steering committees and programme reviews.
• Proactively manage risks, issues and escalations while maintaining strong stakeholder engagement.
• Support revenue growth through effective change management and identification of new opportunities within existing accounts.
• Manage commercial performance, including forecasting, profitability and financial reporting.
• Collaborate with technical, delivery, sales and account teams to ensure consistent customer success.
• Provide insight and recommendations to both customer and Littlefish leadership teams through high-quality reporting and analysis.

Skills

Stakeholder management

Communication

Analytical thinking

Problem solving

Presentation skills

Tools

CRM

Reporting tools

Job description

Come and join the UK PMO Practice at the Littlefish Group

Work location: Remote but connected (as defined by our Hybrid working policy)

Must be eligible for SC Clearance (UK resident for the last 5 years)

Here at Digital Services within the Littlefish Group, we're passionate about helping organisations realise the full potential of Microsoft technologies. As a leading Microsoft Solutions Partner, we work with clients across Ireland and the UK to solve complex business challenges and deliver meaningful outcomes through technology. As we continue to grow our digital services capability, we're looking for talented people who enjoy collaborating, innovating and making a real impact.

The role and what you’ll be getting up to on a day to day basis:

Here at the Littlefish Group we're passionate about helping our customers achieve more through technology. As a Senior Project Manager, you'll play a pivotal role in delivering strategic transformation programmes for some of our most important customers, ensuring projects are delivered successfully while creating long-term value and trusted partnerships.

Working across Modern Workplace, Cloud, Apps & DevOps, and Data & AI initiatives, you'll take ownership of a portfolio of strategic accounts and programmes, providing leadership, governance and commercial oversight from initiation through to successful delivery. You'll work closely with both customer stakeholders and internal delivery teams, helping to ensure every programme meets its objectives and drives measurable business outcomes.

• Manage a portfolio of strategic customer accounts and associated projects and programmes
• Drive successful project delivery across scope, time, budget, quality and risk.
• Establish and maintain strong governance frameworks, including RAID management, reporting, change control and stage gates.
• Build and maintain programme roadmaps, dependency plans and executive reporting packs
• Lead customer governance forums, steering committees and programme reviews.
• Proactively manage risks, issues and escalations while maintaining strong stakeholder engagement.
• Support revenue growth through effective change management and identification of new opportunities within existing accounts.
• Manage commercial performance, including forecasting, profitability and financial reporting.
• Collaborate with technical, delivery, sales and account teams to ensure consistent customer success.
• Provide insight and recommendations to both customer and Littlefish leadership teams through high-quality reporting and analysis.

We need a candidate with:

• Significant project or programme management experience within an IT services, consultancy or managed services environment.
• Experience managing large or strategically important customer accounts.
• Strong commercial awareness and experience managing project financials, forecasting and profitability.
• Exceptional stakeholder management skills with the ability to engage confidently with senior and executive-level customers.
• Proven experience establishing governance frameworks and managing complex delivery portfolios.
• Outstanding communication, presentation and relationship-building skills.
• Strong analytical and problem-solving abilities.

It would be great if you also had

• Experience managing multiple strategic accounts simultaneously.
• Knowledge of programme and portfolio management methodologies.
• Experience within managed services, digital transformation or IT consulting environments.
• Familiarity with CRM, portfolio management and reporting tools.

What can we offer you?

• Referral bonus scheme of £1000 when you successfully refer a friend.
• Access to our LinkedIn Learning platform, with over 16000 expert-led online tutorials to enhance and achieve your personal and professional goals.
• Healthcare cash plan. This will give you access to online GP appointments, 24/7 access to qualified counsellors and cash back against a range of general healthcare
• Casual dress policy
• Company Pension Scheme
• Company social events
• 25 days annual leave plus public / bank holidays
• Purchase of annual leave scheme

Life at the Littlefish Group:

Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow.

I am High Performing-

I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence.

I am Passionate-

We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another.

I Have a Can-Do Attitude

I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done!

I am Cyber Conscious

I am vigilant, responsible, and proactive in protecting our people, customers and organisation from Cyber threats.

Here at Littlefish we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported.

We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly.

Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, each question has a 'prefer not to say 'option).