Senior Project Manager

Capita; London; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Senior Project Manager to lead complex projects in the financial services sector. This role offers the chance to work on high-profile initiatives, utilizing your exceptional communication and leadership skills to motivate diverse teams. You will manage all aspects of project delivery, ensuring alignment with strategic goals while fostering strong stakeholder relationships. With a focus on innovation and flexibility, this position allows you to shape the future of project management within a dynamic environment. Join a forward-thinking organization dedicated to creating sustainable outcomes for its clients and employees.

Benefits

Company matched pension

Private medical insurance

Enhanced life assurance

15 weeks’ fully paid maternity leave

Paternity pay of two weeks

Qualifications

• Proven experience managing complex projects with diverse teams.
• Strong understanding of project management methodologies like PRINCE2 and Agile.

Responsibilities

• Lead project teams to deliver outcomes within time, cost, and quality constraints.
• Manage stakeholder relationships and ensure effective communication.

Skills

Stakeholder Management

Project Management

Communication Skills

Leadership

Risk Management

Financial Management

Change Management

Time Management

Education

Project Management Certification

Bachelor's Degree

Tools

MS Project

Excel

Word

PowerPoint

JIRA

Job description

Capita Pensions Solutions is a division of Capita that specializes in providing a wide range of services related to pensions. We focus on creating and implementing resilient and responsible pension strategies to help organizations and their employees secure a more stable financial future. Our services include pensions administration, consultancy, and the latest technology and engagement techniques. Capita Pensions Solutions has been managing pensions for over 50 years, covering pension schemes of various shapes and sizes.

We are seeking a dynamic and experienced Senior Project Manager to lead complex projects from initiation to successful implementation. The ideal candidate will have exceptional communication and stakeholder management skills, a proven track record of delivering projects on time and within budget, and strong leadership abilities to motivate and engage cross-functional, geographically dispersed teams. They will be adept at managing contractual terms, procurement, and delivery lifecycles, as well as identifying and mitigating project risks. Proficiency in project management methodologies (e.g., PRINCE2, Agile) and core applications (MS Project, Excel, Word, PowerPoint) is essential. Experience in the Financial Services Regulated market is beneficial but not essential. You’ll be solution-focused, accountable, and able to build trust with diverse teams and technical experts.

Please note, this role will require BPSS and SC Clearance.

Job Description

What you will deliver:

• Project Management - Day-to-day management and leadership of the project and the project team. Provide effective leadership and management controls. Design the project structure and organisation appropriate to stage. Set appropriate delivery methodologies. Manage effective transition between project phases,including cutover planning and transitioning projects to live operations to minimize transition risks. Identify and establish as required the Project Controls. Manage performance and report progress to sponsors. Create and lead the project to deliver the agreed outcomes within time, cost, and quality constraints.Deliver projects within contractual terms/settings, managing or working with commercial leads to complete the procurement, contracting, and delivery lifecycle.
• Governance - Support effective governance and decision making. Ensure benefits are identified, understood, measured, tracked and owned. Ensure appropriate Benefits Realisation Strategy is in place and monitor longer term delivery of benefits against the business case. Identify, monitor and manage project risks and issues. Develop and implement mitigating actions and escalate as appropriate. Identify and work with related projects to manage interdependencies. Conduct delivery assurance on new client deals or projects, identifying delivery risks or considerations for commercial negotiations.
• Financial Management – Develop, track and and manage delivery within budget and financial controls. Develop project information such as business cases or approval documentation to enable the management of budgets and financial reporting.
• Resource Management - Identify skill requirements; and deploy including develop resources. May manage a medium sized team. Motivate and engage cross-functional, geographically dispersed, and virtual project teams.
• Change and Requirements Management - Ensure effective change and requirements management processes are in place to agree, define and document changes to deliverables as agreed with stakeholders.
• Leadership - Promote effective individual and team performance. Cascade vision and translate into delivery objectives for the team. Lead by example, motivate, manage and support the project team as required to ensure effective delivery.
• Line Management – Management of direct reports and the employee lifecycle as required. Provision of coaching and support to direct reports and ability to contribute to the improvement of Project and Programme Management standards and capabilities within the business unit.
• Stakeholder Management - Identify and manage stakeholder relationships and need for senior level support. Communicate complex ideas and information to both technical/non-technical audiences, supporting project governance, achieving clear decisions, and managing expectations.Manage internal and external relationships as appropriate
• Stakeholder Management – Build strong and trusted relationships with stakeholders, both internal and external to the organisation. Ensure that stakeholders are kept informed of project progress, risks and issues, and that their expectations are managed appropriately.

We are we looking for someone who has:

• Excellent communication and stakeholder/client management skills, used to communicate complex ideas and information to both technical/non-technical audiences, support project governance, achieve clear decisions and manage expectations.
• Proven and significant experience as a Project Manager at all stages of project delivery, with a track record of delivering complex projects on time, within budget, and to the required quality standards. Experience of cutover planning and transitioning projects to live operations.
• Excellent project management skills, including the ability to create and manage project plans, schedules, budgets, and resource allocation.
• Experience of working in a structured project management environment, and an understanding of project management methodologies(e.g., PRINCE2, Agile) sufficient to ensure and implement an effective delivery approach and controls framework
• Proven leadership and team management skills, with the ability to motivate and engage cross functional, geographically dispersed and virtual project teams and direct reports.
• Experience in developing project information such as business cases or approval documentation to enable the management of budgets and financial reporting, supporting or seeking necessary internal or client facing delivery approvals.
• Experience in delivering Projects within contractual terms/settings, managing or working with, commercial leads to complete the procurement, contracting and delivery lifecycle with suppliers and/or clients.
• Ability to conduct delivery assurance on new client deals or projects identifying delivery risks or considerations to be factored into commercial negotiations.
• Knowledge of the requirements management lifecycle, with the ability to describe the difference between business and technical specifications, including material differences in scope and audience. Evidenced examples of specifications written or scenarios where you have managed business analysts to do the same.
• Capable of meeting strict deadlines, managing time, and prioritizing tasks in a high-pressure environment.
• Proficient in using core applications, specifically MS Project, Excel, Word, and PowerPoint.Experience in JIRA or other requirement/test related tools desirable.
• Prior experience of delivery within the Financial Services Regulated market and the application of regulatory requirements beneficial but not essential.

About Capita Pensions Solutions:

At Capita Pension Solutions (CPS), we create and implement resilient and responsible pension strategies to help your organisation and your people look forward to a more secure financial future. From pensions administration and consultancy, to the latest technology and engagement techniques, we help ensure sustainable investments which support your success. Join us and discover better ways to engage with and value today’s employees.

In this role, you would have the opportunity to add real value from the outset and drive the direction of the team. whilst working on a host of high-profile projects that will help you learn and evolve new and existing skills. We also believe in offering flexible working solutions that suit your needs, whether that’s from home, from your nearest Capita office, or a blend of both but with an expectation to travel as and where business requires.

• Company matched pension, enhanced life assurance, private medical insurance, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more!

What can we offer you?

You’ll have the chance to develop an expert understanding of Project Management whilst working on a host of high-profile projects that will help you learn and evolve new and existing skills. We also believe in offering flexible working solutions that suit your needs, whether that’s from home, from your nearest Capita office, or a blend of both but with an expectation to travel as and where business requires.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email [e-mail] or call 07784 237318 and we’ll get back to you.For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.

Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.