Senior Project Manager

Omnicom's Corporate Group; Greater London; On-site; GBP 60,000 - 85,000; Full time

Job summary

Critical Mass is seeking an experienced Project Manager for our Bankside, London team on a fixed-term contract with a view to permanency. You will lead digital projects, collaborate with multidisciplinary teams, and ensure delivery from concept to completion while maintaining strong client relationships and transparent communications.

You will guide project plans, track scope, schedule, staffing, and budgets, and drive excellence in delivery.

Qualifications

• 5+ years of experience managing digital projects (site builds, ecommerce, campaigns).
• Excellent written and verbal communication skills.
• Strong leadership and client management abilities.
• Ability to manage scope, schedule, budget and resources.
• Proactive in reporting risks, issues, and opportunities.

Responsibilities

• Act as primary client contact, coordinating needs between client, team, and vendors.
• Understand client goals, competition, and long-term strategy.
• Drive project success through clear recommendations and timely delivery.
• Develop solid project plans with budgets to support client interests.
• Manage project scope, schedule, and budget across medium to large projects.
• Lead meetings with clients and internal teams; communicate status and risks.

Job description

Agency: Critical Mass

Job Function: Projects and Performance Improvement

Job Subfunction: Business Performance and Process Improvement

Job Description: We're on the hunt for a dynamic Project Manager to come and join our team based in Bankside, London, this is an initial fixed term contract with a view to going perm. We need someone who thrives on collaboration, creativity, and turning vision into reality. You'll be the driving force that keeps teams inspired, clients confident, and projects moving seamlessly from concept to completion. If you love the buzz of big ideas, the thrill of problem-solving, and the satisfaction of making things happen, we'd love to hear from you. As a Project Manager, you are a creative and strategic thinker who loves learning everything there is to know about a client's brand, business, and customer. You have experience working with multidisciplinary teams, and you know what it takes to deliver a digital experience that can improve the lives of customers and surpasses the goals of clients. Both the client services and project delivery worlds are successfully navigated by your proactive communication of project statuses, issues, and opportunities to clients. You adeptly manage the project team tracking scope, schedule, staffing, and budget on medium to large sized projects. You have a passion for digital project delivery and want to work with globally admired brands.

You will:

• Manage Client Relations by... Acting as primary contact of communicating needs between the client, team, and vendors.
• Understanding your client's short and long-term goals, as well as their competition.
• Informing clients how to drive project success.
• Delivering solutions to drive consensus for problems in a professional and timely manner.
• Ensure Project Excellence by... Support developing solutions to drive client business.
• Maintaining a unique perspective of a common goal to increase knowledge, communication, and awareness between team members and the client.
• Aligning the team to project goals by sharing client insights and objectives.
• Creating solid project plans with top-down and bottom-up budgets to support clients' interests.
• Executing project plans according to established procedures, channels, and expectations.
• Managing and maintaining project scopes and communicate status of scope to team.
• Participating in both client and internal meetings.
• Coordinating project deliverables and guiding the team on potential risks.
• Creating an articulate storyline of all client materials.
• Defining, negotiating, communicating, implementing and monitoring quality standards on all project deliverables.
• Managing project communication and document issues and changes that affect the project.
• Developing status reports and working with capable project leaders to ensure all resources.
• Creating a positive, team-oriented environment that promotes award-winning work.
• Forecasting, tracking, and managing project budgets and revenue, POs, and invoices.
• Identify, analyze, prioritize, mitigate, and communicate project risks.

You have:

• 5+ years-experience managing a variety of digital project types; site builds, ecommerce, marketing campaigns, microsites, and maintenance.
• Experience with office productivity tools such as Excel, Word, MS Project, Smartsheet, and PowerPoint.
• Experience with collaboration and issue tracking tools such as Jira and Confluence.
• Strong understanding of how to manage and control project scope, schedule, budget and resource management / reporting and change management, project roadmap development, and revenue forecasting.
• Strong knowledge of Project Management principles, methods, and techniques.
• Experience managing teams and conversations with clients around scope, schedule, and budget as well as roadmaps, objectives, and strategies.
• The ability to tactically organize and structure activities, paying particular attention to detail.
• Excellent communication skills and are responsive to feedback.
• Strong leadership and decision-making skills to facilitate effective task and resource management.
• Demonstrated communication, presentation, management, facilitation, and negotiation skills.
• A solutions-oriented mindset with the ability to lead by example.
• The ability to stay focused on driving goals, even in high-pressure situation.

Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom's corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we're focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together.

Join us-we look forward to getting to know you.

We will process your personal data in accordance with our Recruitment Privacy Notice.Link to Recruitment Privacy Notice: SummaryLocation: London, London, United KingdomType: Full time