Senior Project Manager

Critical Mass; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

Critical Mass is seeking a dynamic Project Manager in London to lead digital projects from concept to completion. Based in Bankside, the role is a fixed-term contract with a view to permanent, requiring collaboration across multidisciplinary teams and proactive client communication to keep projects on schedule and within budget.

You will own project plans, scope, staffing, and budget, while driving successful delivery for globally admired brands.

Qualifications

• 5+ years experience managing a variety of digital project types (site builds, ecommerce, marketing campaigns, microsites).
• Experience with office productivity tools such as Excel, Word, MS Project, Smartsheet, PowerPoint.

Responsibilities

• Manage Client Relations by acting as primary contact between client, team, and vendors.
• Communicate client short- and long-term goals, and inform client how to drive project success.
• Deliver solutions to drive consensus for problems in a timely manner.
• Align team to project goals by sharing client insights and objectives.
• Create solid project plans with budgets to support clients’ interests.
• Forecasting, tracking, and managing project budgets and revenue, POs, and invoices.
• Identify, analyze, prioritize, mitigate, and communicate project risks.

Skills

Project management

Client relations

Budget management

Stakeholder communication

Team leadership

Tools

Jira

Confluence

MS Project

Smartsheet

Excel

PowerPoint

Job description

Business Performance and Process Improvement.

Agency:

Critical Mass

Job Function:

Projects and Performance Improvement

Job Subfunction:

Business Performance and Process Improvement

Job Description:

We’re on the hunt for a dynamic Project Manager to come and join our team based in Bankside, London, this is an initial fixed term contract with a view to going perm. We need someone who thrives on collaboration, creativity, and turning vision into reality. You’ll be the driving force that keeps teams inspired, clients confident, and projects moving seamlessly from concept to completion. If you love the buzz of big ideas, the thrill of problem-solving, and the satisfaction of making things happen, we’d love to hear from you. As a Project Manager, you are a creative and strategic thinker who loves learning everything there is to know about a client’s brand, business, and customer. You have experience working with multidisciplinary teams, and you know what it takes to deliver a digital experience that can improve the lives of customers and surpasses the goals of clients. Both the client services and project delivery worlds are successfully navigated by your proactive communication of project statuses, issues, and opportunities to clients. You adeptly manage the project team tracking scope, schedule, staffing, and budget on medium to large sized projects. You have a passion for digital project delivery and want to work with globally admired brands.

• Manage Client Relations by...Acting as primary contact of communicating needs between the client, team, and vendors.
• Understanding your client’s short and long-term goals, as well as their competition.
• Informing clients how to drive project success.
• Delivering solutions to drive consensus for problems in a professional and timely manner.
• Ensure Project Excellence by...Support developing solutions to drive client business.
• Maintaining a unique perspective of a common goal to increase knowledge, communication, and awareness between team members and the client.
• Aligning the team to project goals by sharing client insights and objectives.
• Creating solid project plans with top-down and bottom-up budgets to support clients’ interests.
• Executing project plans according to established procedures, channels, and expectations.
• Managing and maintaining project scopes and communicate status of scope to team.
• Participating in both client and internal meetings.
• Coordinating project deliverables and guiding the team on potential risks.
• Creating an articulate storyline of all client materials.
• Defining, negotiating, communicating, implementing and monitoring quality standards on all project deliverables.
• Managing project communication and document issues and changes that affect the project.
• Developing status reports and working with capable project leaders to ensure all resources.
• Creating a positive, team-oriented environment that promotes award-winning work.
• Forecasting, tracking, and managing project budgets and revenue, POs, and invoices.
• Identify, analyze, prioritize, mitigate, and communicate project risks.

• 5+ years-experience managing a variety of digital project types; site builds, ecommerce, marketing campaigns, microsites, and maintenance.
• Experience with office productivity tools such as Excel, Word, MS Project, Smartsheet, and PowerPoint.
• Experience with collaboration and issue tracking tools such as Jira and Confluence.
• Strong understanding of how to manage and control project scope, schedule, budget and resource management / reporting and change management, project roadmap development, and revenue forecasting.
• Strong knowledge of Project Management principles, methods, and techniques.
• Experience managing teams and conversations with clients around scope, schedule, and budget as well as roadmaps, objectives, and strategies.
• The ability to tactically organize and structure activities, paying particular attention to detail.
• Excellent communication skills and are responsive to feedback.
• Strong leadership and decision-making skills to facilitate effective task and resource management.
• Demonstrated communication, presentation, management, facilitation, and negotiation skills.
• A solutions-oriented mindset with the ability to lead by example.
• The ability to stay focused on driving goals, even in high-pressure situation.

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice/