Senior Programme Manager Software Integration / Transformation

Ignite Digital; Birmingham; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Pension with employer contributions

Wellbeing and employee support programme

Retail discounts

24/7 GP service

Onsite parking and gym access

Onsite parking

Gym access

Job summary

A leading digital transformation firm in Birmingham is seeking a Senior Programme Manager to lead a major software integration programme. The ideal candidate will have a strong delivery focus, experience managing complex client relationships, and the ability to work under pressure. Responsibilities include overseeing delivery workstreams, managing KPIs, and providing insights for decision-making. This full-time role offers a competitive salary and extensive benefits, along with a flexible hybrid working model.

Qualifications

• Significant experience in software delivery and integration programmes.
• Strong delivery mindset and comfortable operating under pressure.
• Experience within agile, DevOps or cloud-based environments.
• CRM or customer billing domain experience is advantageous.

Responsibilities

• Lead and manage multiple delivery workstreams.
• Chair programme boards and regular reporting.
• Own and manage RAID logs and change control processes.
• Develop high-level plans aligned with workstream plans.
• Oversee financial forecasting and spend tracking against budgets.
• Define and track delivery KPIs, quality and defect metrics.
• Build relationships with client and internal teams.
• Provide insight and recommendations for informed decisions.
• Improve delivery processes and introduce automation where beneficial.
• Set clear success criteria and prioritise strategic outcomes.

Skills

Stakeholder management

Delivery focus

Risk mitigation

Agile environments

Financial forecasting

Program planning

Agile / DevOps / cloud

Financial forecasting

Tools

Salesforce

Job description

Senior Programme Manager Software Integration / Transformation

Job Openings Senior Programme Manager Software Integration / Transformation

About the job Senior Programme Manager Software Integration / Transformation

Senior Programme Manager Software Integration / TransformationProgramme

Location: Birmingham (flexible hybrid 1 day per week onsite)

Salary: Competitive + Benefits
Contract: Full-time, Fixed Term (12 months)

We are looking for an experienced and highly capable Senior Programme Manager to take ownership of a large, high-profile, and complex software integration programme. This role requires an individual with exceptional delivery focus, excellent stakeholder management skills, and a proven track record of leading successful technology programmes in demanding environments.

You will operate at a senior level, working with both internal and external stakeholders, including challenging and complex clients. This is a highly visible, business-critical programme that demands a detail-oriented, commercially aware leader who thrives in fast-paced and high-pressure settings.

Key Responsibilities

• Lead and manage multiple delivery workstreams as part of a major software integration programme.
• Chair programme boards and lead regular reporting across senior stakeholder groups.
• Own and manage RAID logs, risk mitigation, dependency mapping, and change control processes.
• Develop and maintain high-level plans, ensuring alignment with workstream-level planning.
• Oversee financial forecasting and spend tracking in line with programme budgets.
• Define and track delivery KPIs, including quality and defect metrics.
• Build strong relationships across client and internal teams, ensuring expectations are aligned and managed.
• Provide insight, impact analysis and recommendations to support swift and informed decision-making.
• Continuously improve and optimise delivery processes, introducing automation where beneficial.
• Establish clear success criteria and ensure prioritisation aligns with strategic outcomes.

About You

• You are a seasoned Programme Manager or Programme Lead with significant experience in software delivery and integration programmes.
• You have a strong delivery mindset and are comfortable operating under pressure and to tight timescales.
• You are confident working with senior stakeholders and can challenge constructively when necessary.
• You understand the software development lifecycle and have experience within agile, DevOps or cloud-based environments.
• You have strong commercial awareness, attention to detail, and the ability to lead and motivate delivery teams.
• Salesforce experience is desirable.
• Previous experience in the CRM or customer billing solutions sector would be an advantage but is not essential.

Whats on Offer

• A competitive salary and bonus & benefits package
• 12-month fixed term contractPension with employer contributions
• Wellbeing and employee support programme
• Retail discounts and benefits platform
• 24/7 GP service
• Onsite parking and gym access

If you are a proactive and experienced programme leader ready for a new challenge in a critical role, we would love to hear from you.