Senior Programme Communications Officer – IFB

Motor Insurers' Bureau; Milton Keynes; Hybrid; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Contributory Pension

Life Assurance

Employee Incentive Scheme

25 days holiday

Holiday purchase scheme

Sports and Social Club

Employee Assistance Programme

Mental health resources

Job summary

Motor Insurers' Bureau invites applications for a Senior Programme Communications Officer to lead communications for a major technology programme (Intelify) and provide specialist comms support across key member-facing projects.

You will develop integrated plans, craft clear narratives, manage external launches and coordinate across brands, teams and stakeholders in a hybrid role based in Milton Keynes or London.

Qualifications

• Experience in delivering communications within large programmes, transformations or complex project environments.
• Confidence to engage with internal and external stakeholders at all levels and build and maintain positive relationships.
• Excellent copywriting and editing skills across all media types such as print, digital, social and strong ability to turn complex messages into simple and engaging content.
• Solid analysis and evaluation skills to help inform new communications and future campaigns.
• Ability to identify and develop a great story.
• Proactive and a strong ability to manage multiple demands.

Responsibilities

• Lead on the communications strategy for the programme aimed at helping members and stakeholders understand, prepare for and adopt the changes that Intelify will bring.
• Build and maintain an integrated communications plan aligned to programme milestones, delivery roadmap and key events and measure and report on effectiveness.
• Develop the programme story, key messages and consistent narrative that explains the vision, benefits, progress and decisions throughout the programme lifecycle.
• Coordinate messaging consistency and communications quality across the programme.
• Produce materials for demonstrations, showcases, FAQs and toolkits and outsource creative content generation where needed
• Plan and deliver communications surrounding demonstrations, launches, workshops and other events.
• Lead on communications for the external launch of Intelify to members and the wider industry.
• Manage the schedule for member comms for IFB and write and build branded member emails to support key projects within the IFB.
• Take joint responsibility with other Senior Comms and Campaign Officers for creating and publishing content on digital channels across our brands, including intranet, digital screens, websites and social media.

Skills

Communications strategy

Stakeholder engagement

Copywriting

Campaign management

Media relations

Project management

Job description

About MIB

At MIB our people are passionate about making roads safer by getting uninsured and hit-and-run drivers off our roads. Working in partnership with the Police, Insurers and Government our collective aim is to make it a thing of the past but, until that’s accomplished, we’re here to compensate victims quickly, fairly and compassionately.

Last year we helped more than 34,000 people struck by uninsured and hit-and-run drivers and paid over £400 million in compensation to support victims rebuild their lives.

About the role

In this Senior Programme Communications Officer role you'll lead communications and campaigns to support the successful delivery of a significant technology programme at the IFB, called Intelify. The role will also provide specialist comms support across additional key member-facing projects at the IFB.

Key responsibilities

• Lead on the communications strategy for the programme aimed at helping members and stakeholders (including staff, partners, governance forums and the wider industry) understand, prepare for and adopt the changes that Intelify will bring.
• Build and maintain an integrated communications plan aligned to programme milestones, delivery roadmap and key events and measure and report on effectiveness.
• Develop the programme story, key messages and consistent narrative that explains the vision, benefits, progress and decisions throughout the programme lifecycle.
• Coordinate messaging consistency and communications quality across the programme.
• Produce materials for demonstrations, showcases, FAQs and toolkits and outsource creative content generation where needed
• Plan and deliver communications surrounding demonstrations, launches, workshops and other events.
• Lead on communications for the external launch of Intelify to members and the wider industry.
• Manage the schedule for member comms for IFB and write and build branded member emails to support key projects within the IFB.
• Take joint responsibility with other Senior Comms and Campaign Officers for managing the IFB press office.
• Take joint responsibility with other Senior Comms and Campaigns Officers for creating and publishing content on digital channels across our brands, including intranet, digital screens, websites and social media.
• Be a champion of all of our brands (MIB, IFB, ELTO and OIC), leading by example with consistent use of brand identity, tone of voice and writing style.

Skills and Experience

• Experience in delivering communications within large programmes, transformations or complex project environments.
• Confidence to engage with internal and external stakeholders at all levels and build and maintain positive relationships.
• Excellent copywriting and editing skills across all media types such as print, digital, social and strong ability to turn complex messages into simple and engaging content.
• Solid analysis and evaluation skills to help inform new communications and future campaigns.
• Ability to identify and develop a great story.
• Proactive and a strong ability to manage multiple demands.
• Ensure messaging is joined up and aligned to our strategy and purpose through working closely with other Communications and Campaign team members

Job Title: Senior Programme Communications Officer
Salary: circa £50,000
Grade: 12
Working Hours: 35
Working Pattern: Monday - Friday
Office Location: Milton Keynes or London
Job Type: Fixed Term Contract for 12-months

IT kit supplied to you
£320 (before tax) start up allowance
Hybrid working (2 days in the office per week) from our Milton Keynes office, MK14

Other Benefits include:

• Contributory Group Stakeholder Personal pension scheme
• Life Assurance
• Employee Incentive Scheme
• 25 days holiday (plus public holidays)
• Holiday purchase scheme
• Sports and Social Club
• 24/7 Employee Assistance Programme
• Free access to online tools to support mental and physical health
• Enhanced maternity, paternity and adoption leave
• 1 volunteer day each year and charity matched funding scheme

We believe in a workplace where everyone can be themselves. Through our different ideas, personalities and experiences, we redefine what is possible every day.And regardless of your colour, age, race, gender, sexual orientation or anything else you consider yourself to be, there is a place for you at MIB. A place where you can bring your best self to work every day.

So, if you think big, love a challenge and want to make a difference to people’s lives, we want to hear from you.

We aim to keep this advert open until the closing date, but on occasion we may close it early if application numbers are high