Senior Product Technologist

Twelve; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading company in merchandise and packaging seeks a Senior Product Technologist to manage product compliance across global teams. The role requires expertise in UK, EU, and US legislation, covering various product categories with a focus on luxury packaging. You will lead compliance initiatives, train teams, and ensure products meet safety and quality standards.

Benefits

Additional day off for your birthday

Summer Fridays

Monthly mental health days

Qualifications

• Extensive knowledge of US and EU testing and compliance standards.
• Experience working with global retailers.

Responsibilities

• Lead Product Compliance teams for seamless transitions from design to production.
• Create training on compliance topics like product testing and quality.
• Assess risks related to product and packaging compliance.

Skills

Client-facing experience

Technical expertise

Job description

Senior Product Technologist

Location: Twelve, Greater London, England, United Kingdom

Application Timeline: 1 week ago, Be among the first 25 applicants

How to Apply: Direct message the job poster from Twelve

About Twelve

Twelve designs and builds the world’s most inspiring merchandise and packaging for top brands. We use a tested end-to-end methodology, integrating expert teams and a global supply chain to turn innovative ideas into high-return realities. Our approach emphasizes partnership and social responsibility—proudly B-Corp certified and working with vetted partners.

Role Overview

Support the VP of Global Compliance in managing product compliance across our global teams, focusing on UK, EU, and US legislation. Experience in these markets is essential. The role covers multi-product categories including hard goods, fashion accessories, home and gifting, packaging, electrical, food, and beauty accessories, with a particular focus on luxury packaging—covering materials, printing, construction, transit testing, and sourcing.

Responsibilities

• Lead the Product Compliance teams to ensure seamless product transitions from design to production, fostering a "right first time" mentality.
• Assist the Global Compliance and QA Managers with initiatives to meet compliance and business strategies, including developing processes and manuals.
• Create and deliver training on compliance topics such as product testing, quality, labeling, and certifications.
• Drive supplier performance towards quality standards, applying corrective measures for persistent issues.
• Own technical compliance across multiple global teams and product categories.
• Assess risks related to product and packaging compliance with global legislation, ensuring safety and suitability.
• Implement procedures to uphold high quality standards.
• Ensure products meet chemical, legal, and performance standards, educating suppliers on responsible sourcing.
• Support creative, design, and operations teams with testing and compliance queries.
• Maintain effective communication with global factories and teams.

Qualifications

• Client-facing experience, comfortable explaining technical compliance requirements to diverse roles.
• Experience working with or for global retailers.
• Extensive knowledge of US and EU testing and compliance standards (e.g., Reach, Prop 65, labeling).
• Strong technical expertise in multiple product areas.
• Experience visiting factories and understanding manufacturing processes across various product types.

Benefits

• Additional day off for your birthday
• Summer Fridays
• Monthly mental health days

Additional Details

Seniority Level: Mid-Senior level

Employment Type: Full-time

Job Function: Supply Chain, Quality Assurance, Manufacturing

Industries: Advertising Services, Retail Apparel & Fashion, Personal Care Manufacturing