Senior Product Owner

The AA; Greater London; Hybrid; GBP 55,000 - 95,000; Full time

Benefits offered by this job

Annual bonus

Cash-car allowance

Private medical insurance

25 days annual leave

Pension contributions up to 7%

AA breakdown membership

Product and employee discounts

Life assurance

Learning and development opportunities

Employee Assistance Programme

24/7 remote GP service

Job summary

The AA, based in London, is seeking a Senior Product Owner for its AI Centre of Excellence. You will shape and scale AI solutions across commercial growth areas such as pricing, acquisition, marketing and customer engagement. This is a permanent, full-time role with three office days per week.

You will lead discovery, define AI use cases, and own a prioritised AI portfolio while collaborating with cross-functional teams. A strong background in AI product delivery is essential.

Qualifications

• Strong experience in Product Ownership or Product Management across discovery, prioritisation, delivery and post-launch improvement.
• Practical experience leading at least one AI/Generative AI product from discovery to production in an enterprise environment.
• Understanding of AI/Generative AI with ability to translate business problems into AI opportunities.

Responsibilities

• Partner with senior stakeholders across commercial and customer-focused functions to shape and prioritise AI opportunities that drive growth and customer value.
• Lead hands-on discovery to define user problems, identify opportunities and develop AI use cases with measurable outcomes.
• Own and manage a prioritised AI portfolio and roadmap, balancing impact, feasibility, speed to value and risk.
• Turn opportunities into actionable plans and work with specialist teams to move AI solutions from concept through production and adoption.
• Support delivery of lightweight AI and automation solutions using configurable and low-code tools where appropriate.
• Drive adoption and value realisation through stakeholder engagement, training, measurement and continuous improvement.

Skills

Product ownership

Product management

Discovery

Prioritisation

Delivery

AI products

Stakeholder management

Ambiguity handling

Data-driven decisions

Tools

Backbone

Job description

Salary: £55,000 - 95,000 per year

Requirements:

• Strong experience in Product Ownership or Product Management, with hands-on capability across discovery, prioritisation, delivery and post-launch improvement
• Practical experience playing a significant role in taking at least one AI or Generative AI product, including an LLM-based solution, from discovery through to production in an enterprise environment
• Practical understanding of AI and Generative AI gained through delivery experience, with the confidence to translate business problems into appropriate AI opportunities and work effectively with technical specialists
• Excellent stakeholder management and facilitation skills, including the ability to influence senior leaders and explain complex concepts clearly
• Comfort operating in ambiguity, coordinating across multiple teams and maintaining momentum from discovery through delivery and adoption
• Strong analytical and outcome-focused approach, using data, product metrics and user feedback to inform prioritisation, measure impact and drive continuous iteration

Responsibilities:

• Partner with senior stakeholders across commercial and customer-focused functions to shape and prioritise AI opportunities that drive growth and customer value
• Lead hands-on discovery to define user problems, identify opportunities and develop AI use cases with clear, measurable outcomes
• Own and manage a prioritised AI portfolio and roadmap, balancing impact, feasibility, speed to value and risk
• Turn opportunities into actionable plans and work with specialist teams to move AI solutions from concept through production, adoption and ongoing iteration
• Support delivery of lightweight AI and automation solutions using configurable and low-code tools where appropriate
• Drive adoption and value realisation through stakeholder engagement, training, measurement and continuous improvement

Technologies:

• AI
• Support
• LLM
• Marketing
• Product Owner
• Backbone

More:

We are The AA, the nations leading motoring organisation, offering products and services including roadside assistance, home and motor insurance, and driving technologies. Our Chief Operating Office supports stability, growth and innovation. As a Senior Product Owner in our AI Centre of Excellence, you will help shape and scale AI solutions across commercial growth areas such as pricing, acquisition, marketing and customer engagement. This is a permanent, full-time role based in London, with three office days per week. Benefits include an annual bonus, cash-car allowance, private medical insurance, 25 days annual leave plus bank holidays and a holiday-buying scheme, pension contributions of up to 7%, AA breakdown membership, product and employee discounts, life assurance, learning and development opportunities, an Employee Assistance Programme and a 24/7 remote GP service. We welcome applicants from all backgrounds and are committed to an inclusive workplace where people can be themselves and feel they belong.

last updated 40 week of 2026