Senior Product Manager, Identity Verification

Entrust; Greater London; Hybrid; GBP 100,000 - 130,000; Full time

Benefits offered by this job

Flexible work options

Career growth

Diversity and inclusion

Job summary

Entrust is seeking a Senior Product Manager to lead the development and growth of our identity verification solutions across geographies, including financial services. You will own the product strategy, roadmap, and execution in a customer-centric, data-driven environment.

Partner with engineering, design, marketing, and sales to define go-to-market strategies, monitor adoption, and drive successful SaaS launches while ensuring regulatory compliance and scalability across EMEA.

Qualifications

• 8+ years of product management experience.
• Experience in identity verification, cybersecurity, or related fields.
• Strong familiarity with KYC/AML technologies and compliance frameworks.

Responsibilities

• Define a market-driven product vision and roadmap.
• Lead cross-functional teams to deliver SaaS launches and lifecycle management.
• Monitor product performance metrics and report to leadership.

Skills

Identity verification

Product strategy

Roadmap planning

Cross-functional leadership

Education

Bachelor's degree

MBA preferred

Tools

Jira

Confluence

Job description

Hybrid or Remote Eligible

United Kingdom - London (Onfido)

France - Paris (Onfido)

Spain - Barcelona

Portugal - Lisbon

Full time

R004463

Join us at Entrust

At Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.

Get to Know Us

Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It’s the curiosity, dedication, and innovation that drive our success and help us anticipate the future.

We are seeking a dynamic Senior Product Manager to lead the development and growth of our Identity Verification solutions. This role requires a strategic thinker and customer-focused innovator who can drive product strategy, roadmap planning, and execution, ensuring our solutions meet the evolving needs of our clients in a digital-first economy. Partnering with cross-functional teams, the Senior Product Manager will help accelerate the adoption of Entrust’s identity verification products across geographies, including financial services and their sub-verticals across EMEA.

Key Responsibilities:

Product Strategy & Roadmap Development:

• Define a market-driven product vision aligned with organizational goals.
• Own and maintain the product roadmap, taking industry trends, customer feedback, and business objectives into account.
• Identify unique opportunities to innovate in the identity verification space while ensuring regulatory compliance and scalability across diverse industries.

Customer Research & Insights:

• Analyze and deeply understand customer needs in identity verification workflows, including KYC processes, AML and risk reduction methods.
• Collaborate with sales and client engagement teams to synthesize client feedback, translating insights into impactful product decisions.

Cross-Functional Collaboration:

• Work closely with engineering, user experience design, marketing, and operations teams to ensure timely delivery of high-quality solutions.
• Partner with business development and sales teams to identify go-to-market strategies and optimize product positioning.

Product Performance Monitoring:

• Continuously monitor product adoption, competitive performance, and customer satisfaction metrics.
• Define KPIs and metrics for product success, offering regular updates to leadership.

Leadership & Stakeholder Management:

• Drive engagement with internal stakeholders (executive teams, engineering, marketing teams) and external stakeholders (customers, partners, regulatory bodies) to ensure smooth development cycles and market readiness.
• Mentor junior product managers or team members as necessary.

Qualifications:

Education:

• Bachelor’s degree required; MBA or advanced degree preferred in business, technology, or related field.

Experience:

• 8+ years of product management experience, preferably in identity verification, cybersecurity, or related industries.
• Demonstrated success in leading SaaS product launches and lifecycle management.
• Strong familiarity with identity verification concepts including KYC/AML technologies, and compliance frameworks, digital identities, biometrics, document authentication.

Skills:

• Strategic thinker with proven ability to dive into technical details while keeping long-term goals in mind.
• Exceptional communication skills to convey vision and roadmap to internal and external teams.
• Proficiency in Agile product development methodologies.
• Strong analytical skills and experience with data-driven decision-making.

Core Competencies:

• Customer Focus: Passionate about understanding customer problems and innovating to deliver impactful solutions.
• Technical Aptitude: Ability to grasp emerging identity verification technologies and translate them into product innovations.
• Execution Excellence: Results-driven mindset, able to ensure product deliverables meet deadlines and business goals.
• Leadership: Empower cross-functional teams by driving alignment and clarity on product goals.

Preferred Qualifications:

• Previous experience within the identity management, verification, or adjacent industries.
• Familiarity with global regulations around identity verification particularly with eIDAS 2.0, AML/KYC regulatory compliance across EMEA will be an advantage.

At Entrust, we don’t just offer jobs – we offer career journeys. Here is what you can expect when you join our team:

• Career Growth: Whether you’re a budding developer or a seasoned expert, we’re invested in your professional journey. With learning-forward initiatives and exciting challenges, your growth is our priority.
• Flexibility: Life is all about balance. Whether you’re remote, hybrid, or on-site, we offer flexible options that fit your lifestyle.
• Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow.

We believe in securing identities—but it doesn’t stop there. At Entrust, we’re passionate about valuing all identities. Our culture is built on diversity, inclusion, and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe, we’re creating a community where everyone is encouraged to be themselves.

Ready to Make an Impact?

If you’re excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let’s build a more secure world—together.

For US roles, or where applicable:

Entrust is an EEO/AA/Disabled/Veterans Employer

For Canadian roles, or where applicable:

Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.

If you require an accommodation, contact [e-mail].

Entrust is an innovative leader in identity-centric security solutions, providing an integrated platform of scalable, AI-enabled security offerings. We enable organizations to safeguard their operations, evolve without compromise, and protect their interactions in an interconnected world – so they can transform their businesses with confidence. Entrust supports customers in 150+ countries and works with a global partner network, we are trusted by the world most trusted organizations.