Senior Product Manager, Document Verification

Entrust; City Of London; Hybrid; GBP 75,000 - 109,000; Full time

Benefits offered by this job

Career growth

Flexible options (remote/ hybrid/ on‑s

Collaborative culture

Job summary

Entrust seeks a Senior Product Manager for Document Verification to own a core area of the platform and guide onboarding trust for identity documents. You will define strategy, prioritise investments, and deliver measurable outcomes with Engineering, AI/ML, Design, Operations and Growth teams.

This role offers collaboration across identity, security and user experience domains, working in a hybrid setup across London or Paris, reporting to the Director of Product Management for Account Opening.

Qualifications

• 5+ years of product management experience.
• Numerically strong product analytics and root cause diagnoses.
• Strong communicator of first principles to stakeholders and customers.
• Ability to partner with Growth, Legal and Compliance teams.

Responsibilities

• Own and execute the roadmap for the Document Verification portfolio.
• Analyse customer journeys and product performance to improve verification outcomes.
• Collaborate with Engineering, AI/ML, Data Science and Design to deliver verification capabilities.
• Drive improvements in verification accuracy, conversion, efficiency and fraud prevention.
• Work with Growth, Customer Success and Sales to align market needs.
• Understand regulatory and compliance requirements affecting document verification.
• Use experimentation and analytics to validate hypotheses and measure success.
• Prioritise investments across customer, business and technical needs.

Skills

PM experience

Product analytics

Communication

Cross-functional collaboration

Job description

Join us at Entrust

At Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.

Get to Know Us

Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It’s the curiosity, dedication, and innovation that drive our success and help us anticipate the future.

Job Title: Senior Product Manager, Document Verification

Location: London or Paris (Hybrid, 3 days onsite)

Job type: Permanent, full-time

Position Overview:

The Senior Product Manager, Document Verification will own a critical part of our document verification platform, helping customers establish trust in identity documents during onboarding and account opening journeys. You will be responsible for defining strategy, prioritising investments, and delivering measurable outcomes across document verification capabilities, working closely with Engineering, AI/ML, Product Design, Operations, and Growth teams.

This is an excellent opportunity for someone who wants to help shape the future of digital identity, as identity ecosystems evolve through digital wallets, eIDs, NFC-enabled credentials and increasingly sophisticated AI technologies. This role offers the opportunity to work on challenging problems at the forefront of identity, security and user experience.

Reporting to the Director of Product Management for Account Opening, you will be responsible for a key area of the Document Verification portfolio and will drive both near-term execution and long-term product strategy

Responsibilities:

• Own and execute the roadmap for a core area of the Document Verification portfolio.

• Analyse customer journeys and product performance to identify opportunities to improve verification outcomes.

• Partner closely with Engineering, AI/ML, Data Science and Design to deliver innovative document verification capabilities.

• Drive improvements in verification accuracy, customer conversion, operational efficiency and fraud prevention.

• Work closely with Growth, Customer Success and Sales teams to understand market needs and customer priorities.

• Understand evolving regulatory, compliance and industry requirements affecting document verification.

• Use experimentation, analytics and customer feedback to validate hypotheses and measure success.

• Prioritise investments across competing customer, business and technical needs.

Essential Qualifications:

• 5+ years of product management experience

• Numerically strong re product analytics and root cause diagnoses

• Strong communicator of first principles to internal stakeholders and external customers

• Ability to partner well with Growth team (Customer Success, Sales), Legal, Compliance

Preferred Qualifications: Experience in the following:

• KYC and/or identity and/or financial services

• ML frameworks, methodologies, and AI-informed decision-making

• Financial crime, fraud detection, ID&V

• B2B2C Sales environments

#LI-JS1

At Entrust, we don’t just offer jobs – we offer career journeys. Here is what you can expect when you join our team:

• Career Growth: Whether you’re a budding developer or a seasoned expert, we’re invested in your professional journey. With learning-forward initiatives and exciting challenges, your growth is our priority.

• Flexibility: Life is all about balance. Whether you’re remote, hybrid, or on-site, we offer flexible options that fit your lifestyle.

• Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow.

We believe in securing identities—but it doesn’t stop there. At Entrust, we’re passionate about valuing all identities. Our culture is built on diversity, inclusion, and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe, we’re creating a community where everyone is encouraged to be themselves.

Ready to Make an Impact?

If you’re excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let’s build a more secure world—together.

For more information, visit www.entrust.com. Follow us on, LinkedIn, Facebook, Instagram, and YouTube

For US roles, or where applicable:

Entrust is an EEO/AA/Disabled/Veterans Employer

For Canadian roles, or where applicable:

Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.

If you require an accommodation, contact .