Senior Product Manager, Finance

Tripadvisor; London; Remote; GBP 70,000 - 100,000; Full time

Job summary

Tripadvisor is looking for a Senior Product Manager for Viator to lead the Finance platform vision and roadmap. This role involves developing a complex billing platform and collaborating with various teams to enhance financial processes. Ideal candidates will have extensive product management experience and a deep understanding of payment environments.

Benefits

Competitive compensation including salary, bonus, and equity

Remote-friendly with flexible work arrangements

Flexible schedule and work-life balance

Donation matching and tuition assistance

Lifestyle benefits and travel perks

Employee assistance programs and health benefits

Qualifications

• 5+ years product management experience including 2+ in a marketplace or complex billing products at scale.
• Deep understanding of regulatory and commercial environments around payments.
• Good understanding of APIs and REST API practices.

Responsibilities

• Define and own the Billing, Financial Reporting, and Payout platforms.
• Manage and optimize enterprise billing processes.
• Provide comprehensive financial reporting for strategic decision-making.

Skills

Stakeholder management

Strategic thinking

Technical issue resolution

Job description

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About Viator

Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. With over 300,000 travel experiences, from simple tours to extreme adventures, making memories that last a lifetime has never been easier. Viator offers industry-leading flexibility and last-minute availability, making any day extraordinary. One app, 300,000+ travel experiences you’ll remember.

Job Description

The Viator Platform Product team is seeking an experienced and enthusiastic Senior Product Manager to lead the team in solving complex Finance problems and opportunities. You will be part of a dynamic, fun, and energetic team where you can make meaningful contributions and grow as a Product Manager.

As a Senior Product Manager, you will set the vision for our Finance platform, establish and execute a roadmap that meets the needs of multiple stakeholders across Engineering, Product, Marketing, Finance, Trust & Safety, and Legal. You will own and develop a complex billing platform, financial reporting, and a payout platform that disburses payments to thousands of businesses monthly in multiple currencies. You will serve as a product evangelist and subject matter expert for internal and external teams, including various Viator business units and partners.

We seek someone passionate about building platforms, with a deep understanding of the regulatory and commercial environment around payments, valuing simple interfaces for complex products, and thriving in a fast-paced, collaborative environment. In this role, you will define and shape the overall Finance platform, providing tools and capabilities that enable our Finance teams to manage the flow of billions of dollars annually. This is an opportunity to impact how the business operates and innovate with a globally recognized leader in travel.

Responsibilities

• Define and own the Billing, Financial Reporting, and Payout platforms
• Manage and optimize enterprise billing processes
• Create and optimize global sales tax processes and support DST requirements
• Provide comprehensive financial reporting for strategic decision-making
• Implement advanced self-serve tooling for Finance teams
• Oversee merchant billing processes for Viator transactions
• Handle exchange rates and define cost-effective strategies
• Evaluate existing tooling and recommend improvements for billing and remittance processes
• Build strong relationships with internal teams and external partners
• Partner with Finance to improve cash flow and routing opportunities
• Develop business cases for efficiency improvements
• Create specifications for engineering teams and collaborate on implementation
• Set prioritization and manage the backlog
• Serve as a product evangelist and subject matter expert
• Maintain proper product documentation
• Assess emerging products and policies for potential value or threats

Required Skills/Experience

• 5+ years product management experience, including 2+ years in a marketplace or complex billing products at scale
• Deep understanding of regulatory and commercial environments around payments
• Good understanding of APIs and REST API practices; experience calling APIs is desirable
• Exceptional attention to detail, strategic thinking, stakeholder management
• Ability to simplify complex regulatory and financial requirements
• Strong technical issue resolution skills
• Ownership mentality, ability to work under pressure
• Excellent communication and documentation skills

Perks of Working at Viator

• Competitive compensation including salary, bonus, and equity
• Remote-friendly with flexible work arrangements
• Flexible schedule and work-life balance
• Donation matching and tuition assistance
• Lifestyle benefits and travel perks
• Employee assistance programs and health benefits

Our Values

• Leadership and ambition
• Relentless curiosity
• Collaboration and respect
• Customer-centricity
• Continuous improvement
• Inclusivity and diversity

If you need accommodations during the application process, please contact your recruiter or email us with your request and include the job requisition number.

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