Senior Product Manager, Documentation

HSBC; Greater London; On-site; GBP 150,000 - 200,000; Full time

Job summary

A prominent financial services group in Greater London is seeking a Senior Product Manager, Documentation. The successful candidate will lead documentation strategy, manage multiple stakeholders, and drive improvements in the product management lifecycle. Strong communication and project management skills are essential. The role offers competitive pay, benefits, and professional development opportunities, promoting an inclusive workplace for all.

Benefits

Private healthcare

Enhanced maternity and adoption pay

Contributory pension scheme

Qualifications

• Strong knowledge in product management and the product management lifecycle.
• Strong communication and relationship management skills with multiple stakeholders.
• Organised with strong project management capability across multiple workstreams.
• Evidence of improving processes and supporting others during transformation.
• Excellent written and spoken communication skills with data analysis ability.

Responsibilities

• Act as GPS documentation leader supporting strategy implementation.
• Work closely with stakeholders to deliver enhanced documentation.
• Influence and collaborate with stakeholders to achieve consensus and outcomes.
• Work with Operations and IT to ensure recognition of change work.
• Get buy-in from management for plans and changes, including budgets and schedules.
• Promote a culture of challenging the status quo and improving processes.

Skills

Product management knowledge

Stakeholder management

Project management

Excellent communication

Attention to detail

Job description

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

We are currently seeking an experienced professional to join our team in the role of Senior Product Manager, Documentation.

In this role you will:

• Acts as GPS documentation leader, supporting the implementation of the GPS and Group strategy and is committed to making change a source of sustainable competitive advantage for HSBC.
• Work closely with and get support from global businesses and global functions to shape & deliver the enhanced documentation proposition.
• Influence and collaborate with stakeholders and business partners, building strong relationships to ensure consensus and influence change outcomes. Foster open and honest communication, which anticipates stakeholder expectations.
• Build collaboration between GPS, Operations and IT, sharing good change ideas and ensuring change work is recognised across GPS
• Influence and obtain buy‑in from senior management and stakeholders for programme plans, commitments, changes including requirements, quality assurance plans, budget, schedule, scope, risk mitigation and contingency plans
• Promote the value of challenging the status quo, seeking to improve ways of working and having a forward‑thinking mind‑set, in line with the Group’s values and strategy

To be successful in this role you should meet the following requirements:

• Strong knowledge in product management and the product management lifecycle
• Strong communication, stakeholder and relationship management skills: you will be managing multiple stakeholders, often with conflicting perspectives
• Organised, with strong project management and execution capability across multiple workstreams
• Evidence of constantly look for ways to do things better and supporting others during transformation and implementation
• Excellent written and spoken communication skills; attention to detail with the ability to analyse data and communicate information in a meaningful way

The base location for this role is London.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

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