Senior Product Manager - Data, AI & CRM Platforms

Oxbow Talent; Guildford; On-site; GBP 85,000 - 110,000; Full time

Job summary

Oxbow Talent is partnering with a leading UK professional services firm to recruit a Senior Product Manager. You will own the Data & AI roadmap, shape CRM and customer-facing digital products, and influence business decisions with data-driven insights.

You will work at the intersection of strategy, discovery and delivery, leading cross-functional teams, validating opportunities, and building business cases for investment. This is a senior-role with significant stakeholder exposure in Guildford.

Qualifications

• Significant experience in Product Management, Product Ownership or product leadership.
• Excellent ability to own roadmaps and balance competing priorities.
• Strong discovery, problem-solving and requirement-generation skills.
• Commercial mindset with the ability to link product decisions to business outcomes.
• Proven stakeholder management skills, including senior leadership.
• Experience operating within Agile product and engineering teams.
• Ability to translate business needs into clear requirements and acceptance criteria.

Responsibilities

• Own the product vision, strategy and roadmap for Data & AI initiatives.
• Identify opportunities to use AI, automation and data to improve efficiency and customer experience.
• Lead product discovery and validate opportunities before major investments.
• Build business cases and influence future product investment.
• Own and prioritise CRM and website product backlogs.
• Translate objectives into measurable product initiatives and outcomes.
• Use customer insight and product data to guide prioritisation.
• Define and track KPIs, adoption and value realization.
• Collaborate with engineering and data teams throughout delivery.
• Manage senior stakeholders and communicate priorities across the business.
• Mentor developing product professionals and shape best practice.

Skills

Product management

Roadmap ownership

Stakeholder management

Agile delivery

Data-driven decisions

AI product experience

Job description

Oxbow Talent is partnering with a leading UK professional services firm to recruit a Senior Product Manager. You will own the Data & AI roadmap, shape CRM and customer-facing digital products, and influence business decisions with data-driven insights.

You will work at the intersection of strategy, discovery and delivery, leading cross-functional teams, validating opportunities, and building business cases for investment. This is a senior-role with significant stakeholder exposure in Guildford.