Senior Product Manager: AI Agents
Hackajob Ltd
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Benefits offered by this job
Job summary
Sierra is building a platform to help businesses deliver better, human AI-powered customer experiences. We are global with offices in multiple cities and a strong emphasis on trust and craftsmanship.
This full-time role invites a Senior Product Manager to partner with engineers and customers to shape enterprise-grade AI agents and drive customer success through technical leadership. You will engage with clients, present demonstrations, and translate complex AI concepts into clear value
Qualifications
- 5–7 years of product development experience for highly technical products.
- Experience in Product Management or similar role at Senior level or above.
- Ability to tailor messages for executives and customers.
- Ability to explain highly technical AI concepts to diverse audiences.
- A degree in a technical or related field, or equivalent experience.
- AI-related experience preferred; AI agents product development a plus.
- Some coding experience with React, TypeScript and Go.
- An MBA or equivalent experience is a plus.
- Experience interfacing with end customers to influence software development is a plus.
Responsibilities
- Partner with engineers and customers to build and ship enterprise-grade AI agents.
- Engage with customers at all levels to discover requirements.
- Prepare and present demonstrations of our agents.
- Address technical challenges in customer business processes with technical teams.
- Develop and improve virtual agents to fit customer needs and processes.
- Become a trusted advisor and drive strategic technical plans for customers.
- Collaborate with engineering to scope and implement features for customer success.
Skills
Education
Tools
Job description
Sierra is building a platform to help businesses deliver better, human AI-powered customer experiences. We are global with offices in multiple cities and a strong emphasis on trust and craftsmanship.
This full-time role invites a Senior Product Manager to partner with engineers and customers to shape enterprise-grade AI agents and drive customer success through technical leadership. You will engage with clients, present demonstrations, and translate complex AI concepts into clear value
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