Senior Product Manager

DWP Digital; West Midlands Combined Authority; Hybrid; GBP 69,966 - 85,514; Full time

Benefits offered by this job

Flexible working hours

Public holidays plus generous leave package

Award-winning culture and environment

Professional development and mentoring

Employer pension contributions of 28.97%

Job summary

A leading government digital service provider in the UK is seeking a Senior Product Manager to lead the Children and Families team. This role focuses on delivering inclusive, user-centered services for separated families. Competitive pay up to £77,740, hybrid working options, and comprehensive benefits included. The ideal candidate should have strong leadership, decision-making skills, and a user-first mindset.

Qualifications

• Experience navigating constraints and influencing others.
• Proactive in problem ownership and solution building.
• Clear direction setting for product strategy and vision.
• Experience in user-centered design principles.
• Ability to make informed decisions under pressure.
• Natural leadership and mentoring skills.

Responsibilities

• Lead complex areas of work and make strategic product decisions.
• Own product strategy and communicate success to stakeholders.
• Create space for teams to deliver bold decisions.
• Coach and mentor product professionals.
• Work as part of a senior leadership team.

Skills

Influencing and coaching others

Problem ownership

Product ownership

User-focus

Decision-making

Developing others

Job description

Join to apply for the Senior Product Manager role at DWP Digital

Join to apply for the Senior Product Manager role at DWP Digital

This range is provided by DWP Digital. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Senior Product Manager

Pay up to £77,740, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.

DWP. Digital with Purpose.

We're searching for two Senior Product Managers to join DWP Digital's Children and Families team, helping deliver inclusive, user-centred services for separated families and expectant mothers. You'll lead product strategy, make evidence-based decisions, and guide service transformation across multiple teams, mentoring, engaging with stakeholders, and contributing to our Product Community.

Our teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives.

DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people.

The scale of what we do is extraordinary, the problems we have to solve are rich and complex, and our purpose is unique. We'd love you to join us.

What skills, knowledge and experience will you need?

• Working within constraints- You know how to influence and coach others while navigating constraints. You're confident in challenging where needed and can spot when constraints might shift, helping teams adapt and stay focused.
• Problem ownership- You're proactive in spotting problems early and taking action before they escalate. You see the bigger picture, help others understand the issue clearly, and build problem-solving confidence across the team.
• Product ownership- You set a clear direction for the product, shape the vision and roadmap, and bring the team along with you through open and effective communication.
• User-focus- You've got solid experience in putting users first, even when balancing competing priorities. You understand how to deliver value to the business without losing sight of what users need.
• Decision-making- You're comfortable making decisions under pressure or with limited information, using sound judgement to move things forward when it counts.
• Developing others- You're a natural leader who supports and grows others. You've mentored and coached product people and teams, helping them deliver high-quality products and services.

You and your role

We're on the lookout for two exceptional Senior Product Managers to join our award-winning Children and Families team at DWP Digital.

Our mission? To make sure separated families and expectant mums get the support they need to give children the best possible start in life. It's meaningful, complex work, supporting people through some of the toughest moments they'll face. And we're proud to be transforming how these services work, making them more inclusive, more joined-up, and more user-focused.

You'll be leading the charge across multiple products and teams, helping shape services that work across all channels and throughout the full journey. We've already made big strides in modernising how we support families, and now we're looking for visionary leaders who can take things even further.

If you're passionate about using tech to drive real social impact, this is your chance to make a genuine difference.

What you'll be doing

• Leading a complex area of work, making strategic and tactical product decisions based on evidence.
• Owning the product strategy and roadmap, and clearly communicating progress and success to stakeholders inside and outside DWP.
• Defending bold decisions and creating the space your team needs to deliver.
• Coaching and mentoring other product professionals, sharing your experience and techniques.
• Working independently and as part of a senior leadership team.

You'll also be part of our Product Community of Practice-a space where Product Managers across DWP Digital come together to share ideas, support each other, and solve common challenges.

Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you.

Hybrid Working: We work a hybrid model - you'll spend some time working at home and sometime collaborating face to face in a hub.

Pay: We offer pay of up to £77,740

Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%.

Holidays: A generous leave package starting at 26 days and rising to 31 days over time.

You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.

We have a broad benefits package built around your work-life balance which includes:

• An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100)
• Flexible working including flexible hours and flex-friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
• Sports and social activities
• Professional development, coaching, mentoring and career progression opportunities.

Process:

We know your time is valuable, so our application and selection process is just two stages:

• Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through.
• Interview: a single stage interview online.

CLICK APPLY for more information and to start your application.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Software Development, Technology, Information and Internet, and Technology, Information and Media

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