Senior Product Designer, Verification at Wise

Creative Boom Ltd.; Greater London; On-site; GBP 72,000 - 105,000; Full time

Job summary

Wise is hiring a Senior Product Designer for its Business Onboarding Verification team, shaping how Wise verifies business customers globally. The work balances customer experience with regulatory standards, so you'll learn about customers, regional regulations and verification standards to make complex processes feel engaging and simple.

You will own design, collaborate across disciplines, work with regional, tooling, operations and compliance teams, and influence stakeholders to improve

Qualifications

• Accomplished senior product designer with shipping high-quality consumer products.
• Experience in regulated environments.
• Hands-on in fast-paced, engineering-led settings.
• Strong collaboration in cross-functional teams.
• Interest in AI and applying it to design.
• Empathy for customers and colleagues.

Responsibilities

• Owning design for the team and shaping its experiences.
• Collaborating with cross-functional partners to create one seamless customer experience.
• Working with regional, tooling, operations and compliance teams to keep journeys simple and consistent.
• Collaborating with product design, product management and engineering to plan, prioritise and deliver work.
• Influencing teams and stakeholders to improve customer focus, creativity and content quality across the squad.
• Championing the Wise brand and its careful implementation.
• Working with designers from other squads on a single customer experience.

Skills

Cross-functional collaboration

Systems thinking

UX design

Regulated environment

AI in design

Design craft

Job description

Wise is hiring a Senior Product Designer for its Business Onboarding Verification team, which is shaping how Wise verifies business customers around the world. The work balances customer experience with regulatory standards, so you'll learn about customers, regional regulations and verification standards to make complex processes feel engaging and simple.

What you'll be doing

• Owning design for the team and shaping its experiences
• Working with cross-functional partners to create one seamless customer experience
• Working with regional, tooling, operations and compliance teams to keep journeys simple and consistent
• Collaborating with product design, product management and engineering to plan, prioritise and deliver work
• Influencing teams and stakeholders to improve customer focus, creativity and content quality across the squad
• Championing the Wise brand and its careful implementation
• Working with designers from other squads on a single customer experience

What's in it for you

• Delivering impact and shipping work you're proud of
• Owning projects from start to finish
• Defining what great experiences look like, then helping build them
• Working across product types, from 0–1 launches to core features
• Contributing to changing a broken financial system so businesses have more control over their money

What we're looking for

• An accomplished senior product designer with experience shipping high-quality consumer products
• Experience working in a regulated environment
• Hands-on experience delivering quality work in fast-paced, engineering-led settings
• An interest in systems thinking and in how your work can scale globally
• Strong collaboration skills and experience in cross-functional teams
• Comfort with complexity and ambiguity
• Familiarity with design processes and with validating that design solves real customer problems
• Exceptional design craft and a commitment to quality
• Willingness to give and receive constructive feedback
• Empathy for customers and colleagues
• A strong interest in AI and a foundational understanding of it, including its use in your design process

This may not be for you if your experience is mainly in marketing, advertising or social media with no hands-on product design or UX experience, or if you're not comfortable with complexity or a fast-paced environment.

What's on offer

• Salary: £72,000 – £105,000 per year
• Wise's benefits range "from me days to mission days, sabbaticals to stock, and everything in between" (full details on its What We Offer page)

Equal opportunities

Wise believes teams are strongest when they are diverse, equitable and inclusive, celebrates differences and wants every Wiser to feel respected, empowered and able to progress.