Senior Product Designer (UX/UI)

XCM; Maidstone; Remote; GBP 50,000 - 65,000; Full time

Job summary

XCM is seeking a Senior Product Designer (UX/UI) to shape the user experience of their SaaS platform, Horizon. This role involves leading design efforts, collaborating with product teams, and enhancing usability through research and design iterations. Ideal candidates will have significant experience in product design, particularly in B2B SaaS environments, and a strong portfolio showcasing their work.

Benefits

Private Healthcare

Company Pension

Death in Service

Qualifications

• Portfolio demonstrating end-to-end design thinking.
• Experience in B2B SaaS or Martech.
• Strong understanding of modern UX patterns.

Responsibilities

• Lead the UX and UI design for Horizon CDP.
• Develop user journeys, wireframes, and prototypes.
• Participate in usability testing and feedback loops.

Skills

Collaboration

Design Thinking

User Experience

User Interface

Accessibility

Education

5+ years of experience in product design (UX/UI)

Tools

Figma

HTML/CSS

React

Job description

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Full Job Description

Senior Product Designer (UX/UI)

Location: Remote (UK-based) Salary: £50–65K per annum (depending on experience) Benefits: Private Healthcare · Company Pension · Death in Service

About the Role

We are looking for a Senior Product Designer to take a leading role in shaping the user experience and interface design of Horizon, our successful SaaS Customer Data Platform (CDP). This is a key opportunity to help define the next chapter of Horizon’s growth. You'll own and elevate the design and usability of the product — bringing together user insight, interface craft, and strategic thinking to help us deliver a best-in-class platform experience for marketers and data professionals. You’ll work across the full design lifecycle, from exploration and prototyping to detailed UI design and hand-off, and will collaborate closely with product and engineering teams to ensure we build the right things — and build them right.

What You'll Do

• Lead the UX and UI design for Horizon CDP, helping evolve and scale the product’s experience
• Work closely with product owners to shape new features, define user stories, and inform design priorities
• Develop user journeys, wireframes, and prototypes to explore and communicate design ideas
• Create high-fidelity UI designs and assets for hand-off to our front-end React development team
• Maintain and expand our design system, ensuring consistency, usability, and efficiency across the product
• Contribute to user and competitor research, identifying UX opportunities and benchmarking Horizon against best-in-class Martech tools
• Participate in usability testing, customer feedback loops, and iterative design cycles
• Collaborate with our brand design lead to ensure visual and tone alignment across interfaces and materials

What We're Looking For

• 5+ years of experience in product design (UX/UI), ideally in B2B SaaS or Martech
• A portfolio that demonstrates end-to-end design thinking — from insight to execution
• Expertise with Figma and other design/prototyping tools
• Strong collaboration skills with developers, product managers, and stakeholders
• Familiarity with front-end development workflows, particularly HTML/CSS and React-based environments
• Experience contributing to or evolving a design system
• Good understanding of accessibility, responsive design, and modern UX patterns
• Exposure to usability testing and customer feedback methodologies
• Curious about how competing tools approach UX challenges and keen to bring new ideas to the table

Who You Are

• A thoughtful, systems-oriented designer who sees the big picture but owns the details
• A self-starter who thrives in a small, fast-paced team with real autonomy
• A clear communicator and proactive collaborator
• Passionate about shaping user experiences that are not only usable but meaningful and impactful

About XCM and Horizon

XCM is an investment-backed Martech company with deep expertise in data, personalisation, and user-centric software design. Horizon is our SaaS platform — a Customer Data Platform (CDP) designed to help marketers deliver personalised, data-driven experiences at scale. Having achieved key early milestones, Horizon is now scaling up for broader adoption. This is your opportunity to help shape a high-impact product at a pivotal moment in its journey.