Senior Product Designer

International SOS; London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

Join a leading global company as a Senior Product Designer in London. You will collaborate with cross-functional teams to enhance user experience and design quality across digital products. The role emphasizes user-centered design practices and innovation, contributing to a dynamic workplace dedicated to protecting lives.

Benefits

Private health care

Dental cover

Pension scheme

Life insurance

Discount schemes

Employee Assistance Programme

Qualifications

• 6+ years of experience in managing complex design systems.
• Strong portfolio with web and mobile product examples.

Responsibilities

• Collaborate with product and engineering teams from discovery to launch.
• Evolve UI design of digital product suite.

Skills

User Research

User-Centered Design

Design Quality

Collaboration

Accessibility

Education

Bachelor's or Master's degree in design

Tools

Figma

Jira

Job description

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At International SOS, we are in the business of protecting and saving lives. For 40 years, we have delivered customised security risk management, health, and wellbeing solutions to organisations worldwide. With a presence in 90 countries and a team of nearly 13,000 experts, we provide 24/7 support to help organisations fulfil their Duty of Care responsibilities.

Now, we're looking for talented individuals to join our team and make a difference.

About the role

We are seeking a talented Senior Product Designer to join our team. The ideal candidate will collaborate with product and engineering teams to craft the creative vision, strategy, and delivery of multiple design efforts. You will understand the needs of our clients and their customers and translate those needs into clear, actionable, creative strategies.

Key responsibilities

• Work within our empowered product, design, and engineering team from early-stage discovery through to launch.
• Evolve and grow the interaction models, experience, and UI design of our digital product suite.
• Manage and innovate on top of our design system.
• Champion design quality and be the voice of "what good looks like" when working with International SOS partners.
• Collaborate with the design team to contribute to the design roadmap.
• Utilize a variety of UCD practices such as system maps, user flows, high-level IA/UX, lo-fidelity designs, and prototypes.
• Maintain a focus on user needs across diverse users and scenarios.
• Evangelize user-centered design practices and share the story of design with internal and external stakeholders.

About you

• 6+ years of experience in managing and contributing to complex design systems.
• Strong portfolio with examples of work that spans web and mobile products.
• Experience in iterative product development.
• Ability to explain the story of design - process, rationale, why it works, how it delivers value.
• Understanding of basic technical development practices.
• Experience with user research and leveraging insights to guide design decisions.
• Understanding of designing for accessibility (WCAG 2.2 AA compliance).
• Proficiency with design and prototyping tools (e.g., Figma) and product management tools (e.g., Jira).
• Experience with medical, security, or related content is highly desirable.
• Understanding of AI and GenAI applications is a plus.
• Bachelor's or Master's degree in design, human-computer interaction, communications, marketing, or a related field.

Benefits

• Hybrid working: 3 days in the office.
• Private health care, dental cover, pension scheme, life insurance
• Discount schemes (Cycle2work, season ticket loans, gym discounts)
• Access to our Employee Assistance & Employee Support Programme
• Access to Chiswick Business Park Enjoy Work events (if based in London)
• We celebrate diversity on a global scale and encourage every colleague to bring their personal best by creating an environment of inclusion and equal support
• Address: Building 4, 566 Chiswick High Road London W4 5YE United Kingdom
• #LI-Europe #Europe #LI-AG1

By joining International SOS, you will contribute to a global network dedicated to protecting people and organisations. We offer a dynamic and respectful workplace where expertise, innovation, and collaboration drive our success. International SOS has been awarded as a Top Employer in the UK by the Top Employer's Institute (TEI) for 2025.

13,000 experts | 1,200+ locations | 90 countries | 110+ languages

Start your journey with us today. Apply now!