Senior Process & Policy Improvement Lead | Remote

Bupa Dental Care UK; England; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Great Place to Work Certified

Best Workplaces for Women

Wellbeing support

Learning programmes

Hybrid and flexible working

Job summary

Bupa Dental Care UK is seeking a home-based Policy and Process Lead with occasional travel to London or Bristol offices. You will shape policy governance, drive best-practice process design, and own the SharePoint document management system to keep policies accessible and up to date.

You will collaborate with stakeholders across Dental, Risk, Compliance and Sustainability to implement high-impact policies, and lead initiatives to improve engagement and user experience.

Qualifications

• Experience leading policy design, implementation and embedding across a complex organisation.

Responsibilities

• Lead the continuous improvement of policies, processes and governance across Bupa Dental Care.
• Act as the subject matter expert for process design, optimisation and simplification, driving consistency and best practice across the business.
• Facilitate our Policy & Process Forum, ensuring new and updated policies are reviewed, approved and effectively embedded.
• Partner with stakeholders across Dental, Risk, Compliance and Sustainability to develop and implement high-impact policies and processes.
• Drive innovation in how policies and guidance are communicated, improving engagement, accessibility and user experience.
• Own and continuously improve our SharePoint document management system, ensuring documentation remains accurate, accessible and up to date.
• Work with business leaders to prioritise improvements that support strategic objectives and deliver the greatest business impact.

Skills

Policy design

Process design

Stakeholder management

Facilitation

Change management

Tools

SharePoint

Job description

Bupa Dental Care UK is seeking a home-based Policy and Process Lead with occasional travel to London or Bristol offices. You will shape policy governance, drive best-practice process design, and own the SharePoint document management system to keep policies accessible and up to date.

You will collaborate with stakeholders across Dental, Risk, Compliance and Sustainability to implement high-impact policies, and lead initiatives to improve engagement and user experience.