Senior Process Architect

Checkout.com; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

Checkout.com is seeking a Process Architect for its Operational Excellence team in Greater London. In this high-impact role, you will lead end-to-end process transformation projects, working closely with senior leadership and cross-functional teams to engineer and drive strategic process improvements. Candidates must have a minimum of 4 years' experience in Operations or Business Transformation, with strong skills in stakeholder management and technological innovation. Advanced certifications such as Lean Six Sigma Green Belt are highly desirable.

Qualifications

• Minimum 4+ years of experience in Operations, Process Excellence, or Business Transformation.
• Strong ability to align process improvements with business strategy.
• Proven track record in managing stakeholder relationships across organizational levels.

Responsibilities

• Lead strategic process transformations and multi-functional redesigns.
• Architect AI-first ecosystems and integrate automation solutions.
• Establish governance frameworks to ensure compliance and mitigate risks.

Skills

Operations

Process Excellence

Management Consulting

Business Transformation

Stakeholder Management

Technological Innovation

Advanced Problem Solving

Adaptability

Lean Six Sigma

PMP

Job description

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A Process Architect is a high‑impact role within the Operational Excellence team, responsible for steering the long‑term evolution of our business architecture. The Senior Analyst is tasked with leading end‑to‑end process transformation projects that redefine how Checkout.com operates on a global scale. You will serve as a strategic partner to senior leadership, working across functions such as Product, Engineering, Legal, and Finance to ensure our processes are not only efficient but also aligned with our broader commercial strategy.

How You'll Make an Impact

• Lead Strategic Process Transformations: Orchestrate multi‑functional process redesigns that solve complex business challenges, moving beyond departmental silos to create a unified, high‑performance operating model.
• Architect AI‑First Ecosystems: Act as the primary driver for automation integration projects, leveraging cutting‑edge AI and machine learning to replace legacy manual touchpoints with intelligent, self‑optimizing systems.
• Drive Cross‑Functional Alignment: Partner with stakeholders outside of core operations to identify dependencies and ensure that process improvements in one area do not create friction in another.
• Advanced Analytics & Insights: Use statistical process analysis and predictive modeling to identify high‑value transformation projects before bottlenecks even occur.
• Establish Governance & Standards: Design and implement robust process governance frameworks to ensure global compliance and mitigate risk across all organizational levels.
• Mentor & Scale Capability: Build organizational capability by coaching more junior Process Architects (Analyst I & II) and driving the adoption of advanced process methodologies like Lean Six Sigma.

What We're Looking For

• Experience: Minimum 4+ years of experience in Operations, Process Excellence, Management Consulting, or Business Transformation, with a proven track record of managing strategic process initiatives.
• Strategic Thinking: Ability to align process improvements with broader business strategy, understanding the commercial impact of every operational change.
• Expert Stakeholder Management: Demonstrated ability to manage complex stakeholder relationships across all organizational levels, including influencing C‑suite and VP‑level leaders.
• Technological Innovation: Deep proficiency in technology integration, specifically identifying and implementing complex automation and AI solutions that scale.
• Advanced Problem Solving: Expert‑level skills in root cause analysis and statistical optimization techniques to drive data‑backed decision‑making.
• Adaptability & Vision: A mission‑driven leader who excels in ambiguous environments and has a passion for building the "future state" of a global fintech leader.
• Advanced certifications (e.g., Lean Six Sigma Green Belt, PMP) are highly desirable.

It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.