Senior Private Clients Loss Adjuster (Hybrid)

QuestGates; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Enhanced contributory pension

Performance related bonus

Enhanced family leave

Electric car scheme

Voluntary benefits schemes

Share purchase scheme with interest"}

Job summary

QuestGates is recruiting a Loss Adjuster for our Loss Adjusting Division in London. You will investigate major domestic losses and property/contents claims for high-net-worth clients, ensuring accurate assessment and timely settlement with discretion.

We expect strong property claims knowledge, excellent communication, and a proactive approach to client service. Flexible to work from home/office within a 35-hour week.

Qualifications

• Minimum Cert CILA / Cert CII, ideally working towards ACILA.
• Ideally 5+ years Loss Adjusting experience.
• Strong communication skills, both oral and written.
• Good degree of IT competency and literacy.

Responsibilities

• Investigate major domestic losses and property/contents claims for high-net-worth clients.
• Ensure policy compliance and timely settlement.
• Maintain high standard of client service and discretion.
• Communicate proactively with all relevant parties and manage claims effectively.

Skills

Property claims knowledge

Communication skills

IT literacy

Integrity

Teamwork

Working under pressure

Cert CILA / Cert CII

ACILA (preferred)

Loss adjusting experience

Client service

Education

Cert CILA / Cert CII

ACILA (preferred)

Tools

Claims handling software

IT systems literacy

Job description

QuestGates is recruiting a Loss Adjuster for our Loss Adjusting Division in London. You will investigate major domestic losses and property/contents claims for high-net-worth clients, ensuring accurate assessment and timely settlement with discretion.

We expect strong property claims knowledge, excellent communication, and a proactive approach to client service. Flexible to work from home/office within a 35-hour week.