Senior Practice Manager - Global Accounts, AWS Industries Professional Services

Amazon; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a Senior Practice Manager to lead transformative projects for global enterprise customers. This role involves engaging with clients, selling consulting engagements, and leading high-performing teams. The ideal candidate will possess extensive experience in IT infrastructure and cloud computing, with a strong focus on customer relationships and strategic thinking. Join a dynamic team that values innovation and collaboration, and make a significant impact on the future of technology consulting services.

Qualifications

• 15+ years of technology implementation experience required.
• Strong analytical skills and customer relationship management experience.

Responsibilities

• Engage with customers to build strong relationships and drive AWS adoption.
• Lead delivery of customized engagements with partners and customers.

Skills

IT infrastructure experience

customer relationship management

strategic thinking

consulting practice leadership

business development

cloud computing knowledge

team leadership

Education

BA/BS degree or equivalent experience

Job description

Senior Practice Manager - Global Accounts, AWS Industries Professional Services

Do you have IT infrastructure experience in Fortune 500 enterprise customers? Have you hired and led teams of consultants to assist Fortune 500 enterprise customers to manage and implement IT related projects? Can you lead an enterprise customer through a variety of projects involving IT strategy, distributed architecture implementation, and hybrid cloud operations? Can you build and lead world class teams that drive breakthrough business results using AI/ML?

At AWS, we are looking for a Senior Practice Manager, with a successful record of leading global customers through a variety of transformative projects involving business strategy, IT Strategy, distributed architecture, and cloud operations, to lead our AWS Professional Services business in Japan.

Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.

Key job responsibilities:

1. Engage customers - collaborate with Global Accounts sales managers to develop strong customer and partner relationships and build a growing business in Japan and influence global decisions from Japan, driving AWS adoption in key markets and accounts.
2. Sell consulting engagements – that can span from short on-site projects proving the value of AWS services through proof of concepts, to net new platform builds, to all-in cloud migration projects that include the movement of thousands of applications and the automation of the cloud infrastructure to accelerate innovation.
3. Coach and teach - collaborate with AWS Global Accounts sales, training and support teams to help partners and customers learn and use AWS services.
4. Deliver value - lead high quality delivery of a variety of customized engagements with partners and Global Accounts customers.
5. Lead great people - attract top IT architecture talent to build high performing teams of consultants with superior technical depth, and great customer relationship skills.
6. Be a customer advocate - Work with AWS engineering teams to convey partner and enterprise customer feedback as input to AWS technology roadmaps.

Minimum Qualifications:

1. BA/BS degree or equivalent experience;
2. Highly technical and analytical, possessing 15 or more years of progressive technology implementation experience;
3. Great customer relationship management, sales, delivery experience and collaboration skills;
4. Demonstrated ability to think strategically about business, product, and technical challenges;
5. Consulting practice leadership;
6. Deep understanding of infrastructure-as-a-service (IaaS) cloud computing transition challenges;
7. Enterprise architecture successes including virtualization technologies & distributed architecture;
8. Familiarity with archive, disaster recovery and business continuity in global operations;
9. Familiarity with compliance & security standards across the enterprise IT landscape;
10. Meets/exceeds Amazon’s functional/technical depth and complexity for this role;
11. Visible IT Industry thought leadership on relevant topics related to enterprise IT infrastructure;
12. Vertical industry sales and delivery experience of contemporary services and solutions in Automotive or Financial Services;
13. Experience with design of modern, scalable delivery models for technology consulting services;
14. Business development experience including complex agreements w/ integrators and ISVs;
15. International sales and delivery experience with global F500 enterprise customers and partners;
16. Use of AWS services in distributed environments with Microsoft, IBM, Oracle, HP, SAP etc.

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