Responsibilities
- Shape and maintain the technical roadmap for Service Packs in line with the organisation's Digital Strategy and M365 optimisation plan.
- Establish and enforce Power Platform development standards, naming conventions, environment strategy, and ALM processes.
- Champion best practices, accessibility, and user-centered design across Digital & Customer Solutions to standards defined by the team.
- Lead the end-to-end delivery of model-driven and canvas Power Apps, custom connectors, Dataverse schema, and Azure integration components.
- Configure role-based security, data loss prevention (DLP) policies, and automated tests; manage DevOps release pipelines.
- Drive iterative, Agile delivery through backlog refinement, sprint planning, demos, and retrospectives.
- Continuously review procedures, automate manual processes, and explore new Power Platform capabilities (e.g., Co-Pilot, AI Builder) to maximize value.
- Maintain technical documentation, architecture diagrams, and knowledge base articles.
- Stay current with Microsoft roadmaps, attend relevant user groups, and maintain professional certifications.
- Build productive relationships with service leads, suppliers, and partner authorities; provide clear, jargon-free advice to senior stakeholders when required.
Additional Responsibilities
- Review and develop structures, procedures, and working methods to ensure an integrated, effective, and efficient service delivery.
- Develop working practices that leverage new technology for efficient service delivery to residents.
- Provide timely and relevant advice and information to senior stakeholders.
- Handle matters requiring personal attention promptly.
- Establish and develop effective working relationships and partnerships across sectors such as education, health, social services, and voluntary organizations.
Additional Information
- Hybrid working (up to two days per week at the office).
- Typical decisions include selection of integration patterns, approval of pull requests, and backlog prioritization.
- Error impact: incorrect data mapping could affect corporate KPIs; mitigated by automated tests and peer reviews.
Essential Criteria
- Degree or equivalent experience in Computer Science, Information Systems, or related discipline.
- 3+ years of experience designing, developing, and supporting Power Apps & Dataverse solutions.
- Hands-on experience integrating with finance and HR systems via REST or OData APIs.
- Proficiency in Power Fx, JavaScript/TypeScript, .NET C#, T-SQL, DAX, and JSON.
- Strong data modelling, ETL, and SQL performance tuning skills.
- Ability to lead Agile ceremonies, mentor junior developers, and manage product backlogs.
- Excellent stakeholder engagement, requirements gathering, and documentation skills.
- Confident communication skills, adapting vocabulary to the audience.
- Active listening skills to understand user needs and tailor responses.
Desirable Criteria
- Microsoft Certified: Power Platform Developer Associate (PL-400).
- ITIL v4 Foundation and/or Agile (Scrum) certification.
- Experience with Azure Functions, Logic Apps, Service Bus, API Management, and DevOps pipelines.