Senior Portering Shift Manager

NHS Jobs; England; On-site; GBP 21,000 - 27,000; Full time

Job summary

Bedfordshire Hospitals NHS Foundation Trust is seeking an experienced Portering Services professional to ensure smooth, efficient operations across the non-clinical estates. You will liaise with the Portering Manager and staff by phone, radio and written procedures to exchange information and coordinate tasks.

Responsibilities include arranging rotas, supporting recruitment, supervising HR policies, and managing out-of-hours duties such as in-mortuary viewings when required.

Responsibilities

• Coordination of rotas and staff allocations with Portering Manager.
• Supervise and implement HR policies for Portering Services.
• Assist with staff appraisals, training, team briefs and Return to Work interviews.
• Ensure health and safety and fire regulations compliance.
• Handle out-of-hours portering duties including mortuary viewings and releases.

Job description

You will be responsible for ensuring that the Portering service runs smoothly and efficiently, liaising as necessary with the Portering Manager and others. Communicate with the Portering Manager and other staff by phone, radio and written procedures, to exchange of information regarding Portering tasks and service needs, Communicate with a range of clinical and non-clinical staff, patients and visitors. Deal with ad hoc requests from Managers for all the above services providing advice and support as necessary. Carry out staff appraisals, training, team briefs and Return to Work interviews. Update the appraisal plan, appraisal register and training needs analysis Prepare rotas and allocate staff in liaison with the Portering Manager. Support the manager with the recruitment of new staff. Check and verify time sheets and maintain records of sickness, leave, financial payments, and complete timesheets for pay; authorises overtime etc. for appropriate staff in liaison with Line Managers requirements. Supervise and implement the relevant HR policies Portering Services staff as required Ensure the relevant practical training of the Portering Team is undertaken/arranged. Ensure the Trust abides by its obligations in relation to Health and Safety and Fire Regulations. Ensure that the night time switchboard is manned in accordance with the guidance given by the switchboard Supervisor, covering the night time switchboard operator duties as required. Promote and maintain high standards of performance in Portering services. To organise the work of the out-of-hours non-clinical services as required ensuring an effective service. Carry trust communication devices and arrange for all urgent requests and emergencies to be dealt with quickly, efficiently and effectively. Be contactable as necessary to ensure the effective running of non-clinical services. Undertake out-of-hours mortuary viewings & deceased patient releases. Undertake such other duties commensurate with your grade, as may be reasonably required of you, subject to the operational needs of the Trust. Deputise for Portering services manager as required, working different shifts and covering annual leave.

Bedfordshire Hospitals NHS Foundation Trust

East of England Community Health & Care NHS Trust