Pharmacy Homecare Administration Assistant

The Methodist Church in Britain; Cambridge; À distance; GBP 24 000 - 32 000; Plein temps

Avantages offerts par ce poste

Development opportunities

Flexible working

Reduced-cost Stagecoach bus travel to

Free Park and Ride and train-link bus

Subsidised on-site parking

Reduced-cost hot food on campus

Free tea and coffee in staff pod

On-site leisure facilities

Résumé du poste

Cambridge University Hospitals NHS Foundation Trust is seeking an administration post for the Virtual Pharmacy Homecare Service. The role focuses on phone and email reception, invoice handling, purchase orders, and database maintenance to support specialists from rheumatology to neurology.

Weekend and bank holiday rota work is involved. Full training is provided, with right to work for at least six months and no visa sponsorship available.

Qualifications

• GCSE level or equivalent.
• Experience in customer service or dealing with the public.
• Data entry experience.
• Microsoft Office, Excel and Access.

Responsabilités

• Reception duties by email and telephone.
• Receiving invoices against patient records.
• Reconciling invoices.
• Raising purchase orders.
• Updating databases.
• Supporting the safe supply of medicines to patients' homes.

Connaissances

Reception & customer service

Data entry

Microsoft Office

Attention to detail

Confidentiality & data protection

Telephone & email communication

Formation

GCSE level or equivalent

Outils

Microsoft Office

Excel

Access

Description du poste

This administration post sits in the Virtual Pharmacy Homecare Service at Cambridge University Hospitals NHS Foundation Trust. The work centres on phone and email reception, receiving and reconciling invoices, raising purchase orders and keeping databases up to date. It supports specialist clinical teams from rheumatology to neurology, and includes weekend and bank holiday rota work. Homecare pharmacy experience is not required as full training is given, but right to work for at least six months is needed and visa sponsorship is not available.

What the job involves

• Reception duties by email and telephone
• Receiving invoices against patient records
• Reconciling invoices
• Raising purchase orders
• Updating databases
• Supporting the safe supply of medicines to patients' homes

Qualifications

• GCSE level or equivalent

Experience

• Organising and prioritising own tasks
• Customer service or dealing with the public
• Data entry
• Microsoft Office, Excel and Access

Skills & knowledge

• Literate, numerate and basic computer literacy
• Understanding of confidentiality, data protection and customer service
• Clear communication by telephone, email and face to face
• Attention to detail, good record keeping and following procedures
• Working under pressure, to deadlines and with change
• Working as part of a team and learning new skills

Checks & eligibility

• Right to work for at least six months from start date

Other

• Managing own time to schedule and deadlines
• Storing and safeguarding confidential information
• Flexible and unsocial hours, including weekend and bank holiday rota
• Behaviour in line with Trust values: safe, kind, excellent

Nice to have

• Homecare-centred training, completed within the first 12 months if required
• NVQ2 Pharmaceutical Services
• Previous experience of working in the NHS
• Experience of dealing with difficult situations and confrontations
• Knowledge of the Trust and its priorities

What’s offered

• Development opportunities
• Flexible working, including part-time, job-share, term-time and flexible start and finish times
• Reduced-cost Stagecoach bus travel to the hospital site
• Free Park and Ride and train-link bus journeys
• Subsidised on-site parking for eligible staff
• Reduced-cost hot food on campus, available 24/7
• Free tea and coffee in the staff pod break space
• On-site leisure facilities, shopping concourse and day nurseries